
Conveyancing Manager
- Cardiff
- Permanent
- Full-time
- This is a permanent, full-time role, Monday to Friday.
- After an initial training period, there will be the option of home working 1 or 2 days per week depending on business requirements.
- Build a high performing team who demonstrate Movera values through coaching, mentoring and performance management
- Demonstrate upskilling and performance improvement in team using skills matrix as a foundation and guide for performance and salary reviews
- Demonstrate strong leadership skills
- Apply a high level of legal knowledge in all aspects of the role and use this to upskill the team
- Influence ways of working to benefit the department
- Propose, implement and engage with change initiatives - feeding back to Conveyancing Team Managers and Ops Managers, cascading and embedding change into Team and Department
- Demonstrate and evidence Movera values - be a role model and enforce the standards expected of a legal department and influence the wider team
- Be accountable for team behaviours in line with Movera Values
- Efficiently manage any poor performance - demonstrate and document steps undertaken
- Working collaboratively across all teams within the department to reach shared goals and objectives
- Respond to client/service queries or complaints at the initial stages in line with the internal complaints procedure, maintain a complete and accurate file and submit reports as required
- Build and maintain strong relationships across the business and with third parties/introducers
- Support Senior Operations Managers in annual Salary Review process and with annual Budget process
- Ensure compliance with ONP company policy and procedure at all times
- Where appropriate and as necessitated by the needs of the business undertake tasks within the operational process
- Post completion management within the team
- Work to and maintain Service Level Agreements
- Monitor system work records to ensure that all work is progressed to meet productivity targets
- Ensure workload distribution is fair, equitable and achievable to ensure optimum team performance
- Monitor and manage individual performance, quality and productivity levels
- Resource planning - schedule, and manage breaks, holidays, absence and training to ensure that the team is adequately resourced at all times
- Conduct regular one to one review meetings for all team members
- Ensure that Personal Development Plans for all team members are in place, maintained and regularly reviewed
- Liaise with L&D Team to ensure all team members receive on-going coaching, training and development
- Assist with recruitment of new team members
- Facilitate and chair regular team meetings
- Extensive Conveyancing experience.
- Proven track record of successfully managing a team.
- A passion for training, coaching and mentoring.
- The drive and energy to develop and motivate a high-performing team.
- 23 days holiday + 2 extra religious/cultural days
- Hybrid working
- Your birthday off!
- Free conveyancing legal fees
- Moving home days off
- Volunteering days
- Retailer discounts and frequent socials
- Refer a friend bonuses