Islington Urgent Community Response Operational lead

NHS

  • Islington, North London
  • £64,156-71,148 per year
  • Permanent
  • Full-time
  • 5 days ago
We are looking for a dynamic, enthusiastic, resilient and dedicated nurse or AHP Operational Manager to join our integrated nursing and therapy Urgent Community Response team team in Islington, North London, to lead the daily clinical and operational staff management. This is a fast-paced but rewarding role that would suit an experienced nurse or AHP who has a background in acute, community or significant experience in other urgent and emergency response teams.This role will provide an opportunity for new challenged and on-going development in a multi-disciplinary innovative, supportive and friendly team who work closely with community and NHS services to prevent admission to hospital and support hospital discharge.Main duties of the jobThe post holder will be operationally and financially accountable to the Urgent Response Service Manager for the development and delivery of the Islington Urgent Community Response TeamTo deputise for the Urgent Response Service Manager as necessary.To lead on the continuing development of Urgent Response areas in the light of current health strategies and improve integrated working with other agencies e.g. Discharge to AssessTo be accountable for the delivery of Urgent Response services. This will include ensuring clinical standards of practice, advising or leading on recruitment and retention of staff in these teams, and giving professional advice to other service managers.To be an effective change agent, bringing about service development by proactively seeking out new methods of working, initiating changes in policy or procedures, and reviewing the skill mix within the teams.To coordinate and ensure the delivery of ongoing training for all staff members under your management and or supervision and to ensure equity and opportunity of access to training.To foster cross-professional working with professionals across the Trust in order to improve patient delivery and care, including developing training, liaison and joint working.About usWhittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.DetailsDate posted29 August 2025Pay schemeAgenda for changeBandBand 8aSalary£64,156 to £71,148 a year per annum inclusive of HCAsContractPermanentWorking patternFull-timeReference number220-WHT-3352Job locationsHornsey Rise Health CentreBeaumont RiseIslingtonN19 3YUJob descriptionJob responsibilitiesplease refer to JD for duties, responsibilities and key relationships of the post-https://admin.trac.jobs/documents?tempdoc=0&_ts=4003 Job descriptionJob responsibilitiesplease refer to JD for duties, responsibilities and key relationships of the post-https://admin.trac.jobs/documents?tempdoc=0&_ts=4003Person SpecificationEducation/QualificationsEssential
  • Degree or Diploma in relevant profession
Desirable
  • Registration with the NMC or Health Professions Council
  • Postgraduate degree relevant to the area of practice/postgraduate management qualification
  • Relevant professional body membership
Skills & AbilitiesEssential
  • Able to communicate highly complex and sensitive information in written, verbal and presentational form to clients, staff and senior managers within the Trust and across other organisations.
  • Skilled in leading, motivating and influencing a team
  • Evidence of Highly developed problem-solving skills
  • Evidence of ability in leading and working as a team member and developing team spirit
  • Evidence of highly developed organisational and planning skills.
  • Able to identify and recognise when to seek advice and support concerning clinical, managerial, professional and organisational issues
Knowledge & ExperienceEssential
  • Minimum of 3 years previous senior managerial experience in a large and complex organisation preferably within the NHS.
  • Demonstrable capability and capacity for clinical service management at a senior level in a large, complex healthcare environment, including staff management, financial management and change management.
  • Demonstrable success in delivering change and improving performance with clinical teams
  • Able to prioritise work programmes in the face of competing demands
  • Knowledge and experience of managing budgets and delivering cost improvements
  • Highly developed Computer literacy skills in Microsoft Office, EPR systems
  • Understanding of Clinical Governance and its application to community services
Desirable
  • Previous experience of managing community services
Personal qualitiesEssential
  • Well-developed interpersonal skills
  • Ability to work alone and as part of a team
  • Proactive and self-motivated with the ability to motivate others
Person SpecificationEducation/QualificationsEssential
  • Degree or Diploma in relevant profession
Desirable
  • Registration with the NMC or Health Professions Council
  • Postgraduate degree relevant to the area of practice/postgraduate management qualification
  • Relevant professional body membership
Skills & AbilitiesEssential
  • Able to communicate highly complex and sensitive information in written, verbal and presentational form to clients, staff and senior managers within the Trust and across other organisations.
  • Skilled in leading, motivating and influencing a team
  • Evidence of Highly developed problem-solving skills
  • Evidence of ability in leading and working as a team member and developing team spirit
  • Evidence of highly developed organisational and planning skills.
  • Able to identify and recognise when to seek advice and support concerning clinical, managerial, professional and organisational issues
Knowledge & ExperienceEssential
  • Minimum of 3 years previous senior managerial experience in a large and complex organisation preferably within the NHS.
  • Demonstrable capability and capacity for clinical service management at a senior level in a large, complex healthcare environment, including staff management, financial management and change management.
  • Demonstrable success in delivering change and improving performance with clinical teams
  • Able to prioritise work programmes in the face of competing demands
  • Knowledge and experience of managing budgets and delivering cost improvements
  • Highly developed Computer literacy skills in Microsoft Office, EPR systems
  • Understanding of Clinical Governance and its application to community services
Desirable
  • Previous experience of managing community services
Personal qualitiesEssential
  • Well-developed interpersonal skills
  • Ability to work alone and as part of a team
  • Proactive and self-motivated with the ability to motivate others

NHS