IT Business Systems Analyst
- Cullompton, Devon
- £38,000-42,000 per year
- Permanent
- Full-time
- Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable us to deliver cutting-edge logistics solutions.
- Driving Change and Innovation: Lead the planning, implementation, and testing of system updates, feature releases, and configuration changes — whether part of strategic projects or continuous improvement initiatives.
- Delivering Scalable Solution: Roll out our standard system solutions and processes to new sites and customers, ensuring consistency and scalability across the business.
- Modernising Operations: Migrate legacy systems and outdated processes to our group-standard platforms, unlocking efficiency and future-readiness.
- Optimising for Impact: Continuously refine system configurations and processes to ensure they’re fully aligned with business needs and delivering maximum value.
- Collaborating with Key Partners: Build strong relationships with external system vendors to support solution delivery and resolve escalated issues swiftly.
- Partnering Across the Business: Work closely with operational teams to tailor solutions that make work easier, more efficient, and more rewarding for our people.
- Ensuring Seamless IT Operations: Collaborate with other Technology teams to maintain secure, monitored, and well-supported systems across the organisation.
- Leading Quality Assurance: Define testing requirements, write scripts, and coordinate testing to ensure smooth and successful system changes and implementations.
- Creating Clarity and Confidence: Maintain clear and up-to-date documentation, including process flows, training materials, and support guides.
- Shaping the Future: Contribute to the roadmap for system enhancements, helping to steer the evolution of our technology landscape.
- Supporting Smooth Transitions: Provide hands-on support during system changes and implementations, ensuring a smooth transition to business-as-usual operations.
- Minimum of 2 years’ experience of configuring IT applications – ideally logistics / ERP / TMS / WMS / Finance or HR systems - but other equivalent systems experience will be considered.
- Communication Skills: Confident in supporting users of varying technical ability.
- Attention to Detail: High level of accuracy in builds and documentation.
- Self-Management: Ability to manage workload and meet project deadlines.
- Travel Ready: Full UK driving licence, access to a vehicle insured for business use, and willingness to travel.
- Competitive Salary: £38,000pa - £42,000pa (Including on call pay), Depending on experience!
- Hours: 08:30-17:00, with Monday to Friday (Including 3 days per week based in Cullompton) Flexibility required around project go-lives and system maintenance.
- Training: Monthly Courses for a variety of areas.
- Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
- Career Growth: Explore opportunities for professional development within our expanding business.
- Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
- Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
- Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.
- Team Environment: Be part of a strong culture of teamwork and collaboration.