Service Technician - Multi Franchise

Donnelly Group

  • Mallusk, Co Antrim
  • Permanent
  • Full-time
  • 9 days ago
Service Technician - Multi FranchiseWe are looking for skilled Vehicle Technicians with the ability to work across multi-brand cars to join our expanding team in Mallusk.About the roleAs a Technician, you will:Carry out vehicle reconditioning and prepare cars to the highest mechanical standard.Undertake servicing, including replacement of brakes, timing belts, and other key components.Accurately complete service and maintenance records.Maintain and repair vehicles under warranty, including fault finding using the latest diagnostic equipment.Apply your technical expertise to ensure efficient, safe, and cost-effective servicing and repairs with a “right first time” approach.Who We're Looking ForCurrently completing or fully qualified NVQ Level 3 (or equivalent: City & Guilds, BTEC, etc.)Minimum 2 years' experience in a multi-brand or non-franchise workshop (apprenticeship or time-served)Familiarity with diagnostic equipment such as Snap-on or Launch (training will be provided)Full valid UK driving licence (essential)What We OfferOpportunity to work with a wide range of makes and modelsOngoing training on the latest diagnostic tools and technologiesA supportive team environment with room to growAn industry leading remuneration package includes:
  • Contributory Pension/life assurance scheme
  • Training available to ensure continued career progression
  • Performance related bonus
  • Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
  • 30 days annual leave
  • Cycle to work scheme
Donnelly Group is an equal opportunities employer.This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.The company reserves the right to expand the short listing criteria to facilitate the short listing process.About the companyAs Northern Ireland's largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.Required Criteria
  • A full UK Driving Licence
  • Great communication skills with the ability to liaise with colleagues
  • Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC)
  • It is essential that the person has at least 2 years' experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
  • Prior use of diagnostic equipment such as snap on or launch however full training will be provided
Desired CriteriaSkills you'll need
  • Customer Service
  • Effective Listening
  • Technical Skills
  • Exceeding Customer Expectations
  • Mechanical Vehicular Repairs

Donnelly Group