
Debt Case Developer
- Birmingham
- Contract
- Full-time
- Developing and maintaining the legacy Debt Case Management System Axxia
- Gather technical requirements for workflows and triggers, templates, data entry screens
- Support technical requirements for data reports and integrations
- Supporting Change and Release Management processes as part of the software development lifecycle
- Becoming familiar with the application, integrated solutions, backlogs and current roadmaps as well as the supported business processes
- Participate in Agile Ceremonies
- Begin to undertake BAU within the team to help share load across the team
- Begin to undertake testing tasks, progressing to basic modifications and creations of features and then on to more complex user stories
- Designing, creating, testing and problem solving of workflows, data entry and retrieval screens
- Coding new and updating existing template letters for automatic document assembly
- Documenting all work in accordance with agreed standards (including DevOps, ServiceNow, etc)
- Case Management Systems: Proclaim, Axxia, P4W or similar
- Scrum/Agile
- Azure DevOps
- ITSM Processes and platforms: ServiceNow or similar
- MS SQL Server, SSIS, SSRS , T-SQL, Azure SQL Server
- The ability to produce high quality technical material, and to identify and develop opportunities to provide business benefit
- Excellent organisation and the ability to prioritise and carry out multiple tasks
- Strong problem solving and analytical approach with the ability to think ahead and anticipate problems, issues, and solutions.
- The ability to build good relationships with clients/operational managers and colleagues