
Marketing Manager
- London Bridge, South East London
- Permanent
- Full-time
- Support the head of MarComms in developing and implementing integrated marketing strategies aligned with firm's objectives and business development plans, particularly from a digital perspective
- Collaborate with partners, fee earners, and the wider BD team, supported by Communications and Marketing Executives, to create insight-led, measurable campaigns
- Lead multi-channel campaign planning integrating traditional marketing, and digital channels to reach target audiences effectively
- Direct performance driven campaigns using a test-and-learn approach (including A/B testing), optimising for measurable ROI
- Own the firm-wide content calendar, aligning topics with business development priorities and market opportunities to ensure timely, relevant, and coordinated output across all channels
- Conduct market research using insights to guide campaign development, strategic messaging, and thought leadership initiatives
- Define and lead the firm's digital marketing strategy across all channels, ensuring alignment with firm goals, supported by the Digital Marketing Executive
- Develop and maintain a digital roadmap aligned with firm strategy, identifying opportunities for innovation, automation, and emerging technologies
- Embed digital best practice, leveraging SEO, paid media campaigns and social media to maximise reach, engagement, and conversion
- Use analytics tools (Google Analytics, Siteimprove, LinkedIn Analytics, and CRM data) to report on performance, generate insights, and inform strategic decision-making
- Lead website strategy as a business development and client engagement tool, overseeing UX, content hierarchy, SEO, and conversion optimisation
- Lead the end-to-end website replacement project, overseeing strategy, stakeholder engagement, UX design, content migration, SEO, and technical implementation to deliver a high-performing website that engages visitors and provides an experience of our firm that reflects our brand
- Champion digital innovation by piloting emerging tools, platforms, and techniques
- Lead digital capability-building across the firm through training, best practice, and knowledge sharing
- Manage the relationship with our digital agency ensuring they work as an extension of our in-house team
- Provide guidance to existing team members, help to foster a culture of creativity, collaboration, and innovation, while empowering them to act as strategic advisors
- Work closely with cross functional business services team to ensure marketing activity supports wider firm initiatives
- With support from IT, own the marketing technology stack, including Passle, analytics tools, and integrations
- Design and deliver training programmes for lawyers and fee earners on LinkedIn, employee advocacy, and best practice digital engagement
- Ensure all marketing activity adheres to brand guidelines, regulatory standards, and internal governance policies
- Collaborate with risk, IT and cyber team where necessary to maintain consistency, compliance, and integrity across digital channels
- Proven experience in marketing within professional services or an agency environment
- Extensive digital knowledge and experience
- Strong understanding of performance marketing, digital analytics, and user experience principles
- People management or mentor capabilities
- Excellent stakeholder management and communication skills
- Experience managing external agencies
- Competitive salary
- 25 days annual holiday
- Permanent Health Insurance
- Life Assurance
- Interest free Season Ticket Loan
- Private Healthcare
- Pension Scheme
- Staff Introductory Scheme
- Employee Assistance Programme