Practice Manager - Star Surgery

NHS

  • Gaerwen, Anglesey
  • Permanent
  • Part-time
  • 5 days ago
Salary Available on Application30 to 35 hours a weekThe Practice Manager will oversee the day to day operations of the surgery, and dispensary, ensuring efficiency and smooth functioning. This includes managing the staff, finances, and regulatory compliance.Main duties of the jobThe Practice Manager will be responsible for the efficient and effective day-to-day management of the practice and dispensary, ensuring the delivery of high-quality patient care and the smooth running of administrative and operational functions.This role requires strong leadership, organizational, and communication skills, as well as a good understanding of the healthcare landscape.The team excels at multi-tasking, and the Practice Manager will be expected on occasions to undertake reception duties, and any other duties where support is needed within the practice team.About usMeddygfa Star Surgery is a small, friendly, and well-established rural dispensing GP practice, committed and proud of providing high quality, patient focused healthcare to our local community.Working in a smaller GP practice offers the advantage of forging stronger patient relationships and a more intimate work environment.A smaller practice fosters a stronger sense of teamwork and camaraderie among colleaguesDetailsDate posted27 August 2025Pay schemeOtherSalaryDepending on experience Salary Available on ApplicationContractPermanentWorking patternPart-time, Flexible workingReference numberM0044-25-0144Job locationsMeddygfa Star SurgeryStarGaerwenLL60 6AHJob descriptionJob responsibilitiesManage all aspects of practice management, encompassing financial administration, human resources, and IT systems.Recruit, train, and supervise all non-clinical staffManage the overall smooth and efficient operation of the dispensary, including staff management, and ensuring compliance with relevant regulations and procedures, whilst maintaining quality standards and patient satisfaction.Manage the dispensary's finances and contribute to cost efficiency.Implement and maintain effective, up-to-date policies and procedures related to dispensing practices, health and safety, data protection (GDPR), and regulatory requirementsEnsure staff competency and adherence to standard operating procedures.Ensure compliance with relevant legislation, regulations, and quality standards (e.g., GDPR).Manage and develop the practice team, fostering a positive and collaborative working environment.Interact with patients and address any concerns or complaints.Manage significant eventsConduct regular staff meetings and performance reviewsDevelop and manage the practice budget.Support the G.P. partners in contractually meeting clinical targets from NHSWalesMonitor and report on practice performance, identifying areas for improvement.Liaise with external agencies, and other healthcare providers.Ensure the practice maintains a safe and welcoming environment for patients and staff.Oversee the management of the practice's IT systems and data security Job descriptionJob responsibilitiesManage all aspects of practice management, encompassing financial administration, human resources, and IT systems.Recruit, train, and supervise all non-clinical staffManage the overall smooth and efficient operation of the dispensary, including staff management, and ensuring compliance with relevant regulations and procedures, whilst maintaining quality standards and patient satisfaction.Manage the dispensary's finances and contribute to cost efficiency.Implement and maintain effective, up-to-date policies and procedures related to dispensing practices, health and safety, data protection (GDPR), and regulatory requirementsEnsure staff competency and adherence to standard operating procedures.Ensure compliance with relevant legislation, regulations, and quality standards (e.g., GDPR).Manage and develop the practice team, fostering a positive and collaborative working environment.Interact with patients and address any concerns or complaints.Manage significant eventsConduct regular staff meetings and performance reviewsDevelop and manage the practice budget.Support the G.P. partners in contractually meeting clinical targets from NHSWalesMonitor and report on practice performance, identifying areas for improvement.Liaise with external agencies, and other healthcare providers.Ensure the practice maintains a safe and welcoming environment for patients and staff.Oversee the management of the practice's IT systems and data securityPerson SpecificationQualificationsEssential
  • GCSE Grade A-C
Desirable
  • Qualified to NVQ Level 2 in Dispensing Services
ExperienceEssential
  • Proven experience in a management role, preferably within a healthcare setting.
  • Experience of working with the public / patients
  • Strong leadership and interpersonal skills.
  • Motivated, forward-thinking, adaptable, flexible, and able to work under pressure and prioritize tasks.
  • Excellent communication and organizational skills.
  • Proficiency in relevant IT systems (e.g., Microsoft Office, and clinical systems such as EMIS Web).
  • Ability to work effectively with individuals and teams.
  • Empathy and sensitivity in patient interactions.
Desirable
  • A good understanding of the NHS, primary care landscape, GMS Contract,
  • Enhanced Services and Qif
  • Experience of working within a dispensary
  • Experience of managing a dispensary team
Knowledge and SkillsDesirable
  • Welsh speaking desirable
  • The ability to travel in a timely manner, as the practice is rural
Person SpecificationQualificationsEssential
  • GCSE Grade A-C
Desirable
  • Qualified to NVQ Level 2 in Dispensing Services
ExperienceEssential
  • Proven experience in a management role, preferably within a healthcare setting.
  • Experience of working with the public / patients
  • Strong leadership and interpersonal skills.
  • Motivated, forward-thinking, adaptable, flexible, and able to work under pressure and prioritize tasks.
  • Excellent communication and organizational skills.
  • Proficiency in relevant IT systems (e.g., Microsoft Office, and clinical systems such as EMIS Web).
  • Ability to work effectively with individuals and teams.
  • Empathy and sensitivity in patient interactions.
Desirable
  • A good understanding of the NHS, primary care landscape, GMS Contract,
  • Enhanced Services and Qif
  • Experience of working within a dispensary
  • Experience of managing a dispensary team
Knowledge and SkillsDesirable
  • Welsh speaking desirable
  • The ability to travel in a timely manner, as the practice is rural

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