Administrative Officer
- High Wycombe, Buckinghamshire
- £12.36 per hour
- Temporary
- Full-time
Location: High Wycombe
Contract: Temporary (Until July 2026)
Salary: £12.36 per hour, rising to £12.53 after 12 weeks
Hours: Monday to Friday, full-timeOur client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.Brook Street is currently recruiting for an Admin Officer to join a respected public sector organisation within the legal sector. This position is based at High Wycombe Courts, working for HM Courts & Tribunals Service (HMCTS)-an agency of the Ministry of Justice. HMCTS plays a key role in supporting the legal system across England and Wales, ensuring justice works for all.Key Responsibilities:You will join a flexible, supportive team and undertake a range of duties including:Administration
- Preparing case files and documents for court and tribunal hearings
- General office duties such as photocopying, filing, and post handling
- Updating records on internal systems and handling data entry
- Organising meeting rooms, training sessions, and related materials
- Composing standard letters, notes, reports, and meeting minutes
- Clerking in civil and family courts and tribunals
- Supporting court users, managing schedules, and processing documents
- Handling enquiries via telephone, email, and face-to-face
- Assisting with projects and contributing to team meetings and improvements
- Performing ad-hoc roles such as Jury Bailiff Officer or Health & Safety Coordinator
- Managing legal documents including court orders, fines, and claims
- Accurately recording and interpreting court results
- Working to performance targets for speed and accuracy
- Checking documentation, ensuring accuracy and compliance with procedures
- Reviewing work completed by colleagues
- Gathering and preparing statistical data, reports, and case bundles
- Running daily team information board (TIB) meetings where required
- Handling financial data, statistical reporting, and account reconciliation
- Managing juror numbers efficiently and within budget
- Liaising with the judiciary, legal professionals, court users, and external partners
- Providing guidance, enforcing decisions, and delivering exceptional customer service
- Excellent organisational and communication skills
- Proficient in Microsoft Office and comfortable with data entry
- Able to work both independently and collaboratively
- A professional and proactive approach to customer service