Business Development Manager - Care

McCarthy & Stone

  • Bournemouth
  • Permanent
  • Full-time
  • 8 days ago
Business Development Manager – Care and Lifestyle Services
Location: Bournemouth / Hybrid – Travel to Developments required
Salary – Competitive + Benefits + Company CarDo you have the vision and commercial drive to shape the future of care and lifestyle services?McCarthy Stone, the UK’s leading developer and manager of retirement communities, is seeking a Business Development Manager – Care and Lifestyle to lead our commercial care strategy, ensuring our services are competitive, sustainable, and customer-focused.The RoleAs the single point of accountability for our commercial care strategy, you will:
  • Lead the design and delivery of national pricing strategies, service bundles, and new market opportunities.
  • Take full P&L responsibility for care streams, driving profitable growth while maintaining quality and compliance.
  • Use customer and operational data to shape commercial performance and reporting dashboards.
  • Champion innovation through pilots, new pricing models, and enhanced service propositions.
  • Collaborate across Care, Operations, Sales, Finance, and Transformation teams to deliver measurable results.
This is a unique opportunity to influence how we deliver care and lifestyle services across Retirement Living Plus and beyond – balancing profitability with exceptional customer satisfaction.What We’re Looking For
  • Proven commercial leadership experience within domiciliary or extra care environments.
  • Expertise in pricing strategy, market analysis, and revenue growth.
  • Strong track record in customer satisfaction and service delivery.
  • Skilled influencer with cross-functional leadership experience.
  • Knowledge of local authority contracting, funding models, and CQC requirements.
  • Commercial acumen, strategic thinking, and analytical skills at a high level.
Key Success Measures
  • Growth in additional services revenue and hours delivered.
  • Clear improvements in profitability and customer satisfaction.
Why Join Us?At McCarthy Stone, we’re committed to enhancing the lives of our customers by providing tailored care and lifestyle services that support independence, wellbeing, and community. As a Business Development Manager, you’ll play a critical role in shaping a sustainable, innovative, and customer-first proposition in a growing sector.
  • Competitive salary & benefits package
  • Hybrid working with flexibility
  • Opportunity to influence strategy at a national level
If you’re ready to combine commercial expertise with purpose-driven impact, we’d love to hear from you.Apply today and help us redefine care and lifestyle services for the future.As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list!

McCarthy & Stone