Revenue Protection Officer

Evri

  • Rugby, Warwickshire
  • £31,000 per year
  • Permanent
  • Full-time
  • 21 days ago
We’re looking for a Revenue Protection Officer to ensure parcels move through our hubs in full compliance with all revenue protection (RP) processes - from accurate weight and dimension scanning to maintaining reliable, auditable reporting. You’ll work both independently and alongside hub teams, raising operational capability, embedding RP best practice, and tackling risks head-on to protect revenue integrity. Your role will be hands-on and varied, combining operational compliance checks, technical equipment support, and stakeholder engagement. If you want to be at the heart of operational accuracy, where your attention to detail and technical know-how directly protect revenue, this is the role for you.This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!Interested? Take a look at the below to understand what you'll be doing in your role as a Revenue Protection Officer at Evri!
  • Delivering excellent RP compliance, working across shifts to address RP risks or concerns, taking corrective action as needed
  • Supporting other hubs when required to cover for colleagues or resolve issues
  • Daily monitoring and light maintenance of RP equipment (e.g. sorter infeeds, manual line machines), technical training on RP equipment will be provided
  • Early detection and resolution of technical issues (including machine resets) through observation or data analysis
  • Liaising with RP leadership and suppliers to resolve escalated equipment issues
  • Performing ad-hoc audits based on requests from Client Managers or observations on site
  • Reporting findings through the Senior RP Manager, including updates to senior stakeholders
  • Providing feedback for the rollout of new RP equipment and ensuring smooth implementation
Still Interested? Great News! We are looking for:
  • Good standard of English and Maths and proficient with MS Excel, email, and digital photography
  • UK driving licence with flexibility to travel between hubs
  • Knowledge of Evri’s operational processes and systems (advantageous)
  • Experience in hub operations or RP processes (advantageous)
  • Understanding of Evri’s clients and products (advantageous)
  • Technical understanding of hub systems and sortation equipment (essential)
  • Strong communication skills to train, influence, and engage at all levels
  • Ability to influence operatives, hub management, and suppliers to achieve results
At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.We are Evri. Where everyone is welcome.We’re excited for the future. Let’s deliver it together.Every parcel, every person, every place – every delivery made for you.Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Evri