
Equestrian Sales Administrator
- Bicester, Oxfordshire
- £25,000-27,000 per year
- Permanent
- Full-time
- Respond to enquiries by phone/email with professionalism.
- Process orders accurately and update CRM records.
- Liaise with workshop, artwork, and production to schedule and quality-check orders.
- Arrange couriers, track deliveries, and keep customers updated.
- Handle returns, repairs, and after-sales queries.
- Sales administration or customer service experience.
- Strong communication, attention to detail, and multitasking skills.
- CRM and MS Office proficiency.
- Hands-on equestrian knowledge (e.g. confident fitting a horse rug, having owned, ridden, or worked with horses).
- Genuine interest in horse racing with awareness of the industry and engagement with racing press/news.
- 28 days leave (inclusive of bank holidays) plus your birthday off. They gift 1 day’s holiday every 2 years-service, up to 33 days leave (inclusive of Bank Holidays)
- Life assurance of 3x salary.
- Wellbeing benefits, including 24/7 GP and counselling access. Rewards for daily meditation, exercise and step count with app currency you can convert into High Street vouchers.
- Milestone bonus- Stay with them, grow with them – and they’ll gift you £500 every 5 years of service up to £2500 for 25 years.
- Employee awards and recognition schemes.
- Summer and Christmas Parties, as well as impromptu celebrations such as days out at the races, teas, and gatherings to mark achievements.
- Company sick pay (after 2 years: 2 weeks full pay).
- Annual reviews with salary reviewed against performance, with potential discretionary increases.