Outreach Worker
- London
- £27,861-32,002 per year
- Permanent
- Part-time
- Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
- Supporting service users from point of entry into the service and through their treatment/recovery journey
- Providing screening, assessment, and recovery planning and onward referral
- Reducing drug and alcohol related harm to service users and the wider community
- Promoting carer, service user and community involvement
- Providing advocacy for access to partnership services
- Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
- To identify and establish contact with rough sleepers working within protocols to rapidly assist service users through street outreach shifts at a variety of times and a range of locations
- To identify and establish contact with entrenched rough sleepers, including those unwilling to engage with services, providing assertive outreach
- To assist homeless service users to be discharged from hospital at an appropriate time by moving them into appropriate accommodation as quickly as possible
- To work closely with drug and alcohol teams to ensure that substance misusers and problem drinkers are able to access treatment
- To work with Mental Health Agencies to ensure that where appropriate, service users have access to address their mental health issues
- Have a strong understanding of substance misuse issues and experience of working within a similar field
- Understanding of the needs of people who are rough sleeping and/or begging
- Be an excellent communicator, both verbal and written with good IT skills
- Proactive and able to work on own initiative with excellent time management and prioritising skills
- Have a good working knowledge of mental health interventions, services, and good practice
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
- Ability to manage change successfully in a way that prioritises the needs of service users
- Excellent communication, negotiation and advocacy skills
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
- In return, we will guarantee a taxi into work when you are on the early shift
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme and receive £250 in vouchers if candidate is successful.