Project Coordinator
- Northampton
- £28,000-35,000 per year
- Permanent
- Full-time
- Project Coordination:
- Liaise with trades and contractors to schedule works, arrange materials, and address job queries.
- Maintain clear, regular communication with Network Contractors to ensure all jobs on the network are managed effectively, while building and sustaining long-term relationships.
- Procurement & Cost Management:
- Purchase materials and hire plant for approved works.
- Manage all aspects of plant hire and off-hire.
- Reconcile actual costs against estimates and provide cost-saving insights when ordering materials, authorising contractors, and allocating work.
- Raise and issue purchase orders to suppliers and contractors
- Customer & File Management:
- Oversee the customer, client, and claimant experience from start to finish of the repair process.
- Validate all job details accurately and maintain excellence in file handling by logging all telephone and email communications, updating workflows and reminders, and labelling documents appropriately.
- Handle invoice processing for repair jobs.
- Site Support & Risk Management:
- Review and create risk assessments; collate all required repair documentation.
- Ensure legal compliance and welfare planning for operatives prior to site attendance.
- Conduct end-of-day checks with trades and escalate issues to the appropriate site manager or member of management as necessary.
- Arrange emergency call outs when required.
- Must have some knowledge of construction, ideally through previous work experience or familiarity with the industry.
- Relevant qualifications are highly desirable.
- While our team includes several recent graduates, we are particularly keen to add someone with experience.
- Attention to detail and a professional, courteous phone manner are essential.
- Salary: £28,000 to £35,000
- Holiday:
- 25 days plus bank holidays
- Additional 16 hours of time off in lieu (taken in no more than two-hour slots), equating to a total of 27 days plus bank holidays
- An extra day off for your birthday, if it falls on a weekday
- Excellent career progression opportunities
- Company pension with progressive enhancements based on time served
- Industry-leading maternity policy
- £500 wellbeing payment at annual review
- Loyalty bonus at milestone years
- Support for continuous training and paid professional qualifications
- Access to a Rising Stars Programme
- Equal support for mental and physical wellbeing