Fleet Support Technician
- Didcot, Oxfordshire
- Permanent
- Full-time
- Issue Resolution: Monitor, manage & resolve escalated fleet-related issues to resolve VOR turnaround, ensuring timely communication and follow-up with relevant stakeholders, through liaising with suppliers, workshops and third-party providers to ensure prompt vehicle servicing and repairs.
- Supporting the Transport & Delivery teams during peak periods to ensure fleet availability, to be able to deliver operational excellence.
- Compliance Monitoring: Support the engineering team in ensuring all vehicles meet DVSA and internal compliance standards. Collaborate with the audit team to complete site audits on maintenance standards to ensure a safe and legal operation across VMU and DC's.
- Ensuring our VMU & service providers maintain the highest standards of maintenance and compliance with excellent health and safety standards.
- Managing 3rd party providers against VMU contracts T&C's
- Support the Transport & Delivery team management of their costs from suppliers, challenge any areas of opportunities. Review and manage recharge damage invoices ensure the quotes are valid and reasonable - collaborate with fleet engineer
- A willingness to travel where necessary, to attend sites and scoping meetings across the UK. Whilst on these visits, represent Booker to the highest level of professionalism and excellence.
- IRTEC inspectors' qualification minimum
- City & Guilds Level 2
- Class 1 / Class 2 Licence
- LGV technical knowledge
- Previous experience in a fleet support, transport operations, or engineering administration role (HGV experience preferred).
- Strong understanding of HGV maintenance and compliance requirements
- Excellent communication and interpersonal skills, with the ability to manage multiple stakeholders.
- Desirable
- CPC Holder advantageous
- Supporting colleagues and exceptional teamwork
- Able to analyse data Interrogating our Fleet Maintenance platform.
- A passion to be excellent and a drive to make a change.
- Experience in Transport & Logistics
- Knowledge of Vehicles Road Transport law (especially Driver's hours and vehicles servicing etc.)
- Experience with fleet administration
- Knowledge of Operator licencing compliance
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package