
Operations Manager
- London
- £42,000 per year
- Permanent
- Full-time
- Lead strategic and day-to-day operations across HR, governance, IT, finance, and internal systems.
- Improve infrastructure and organisational resilience.
- Manage external service providers (HR, IT, finance).
- Oversee office and facilities management, including health & safety.
- Coordinate recruitment, onboarding, and staff wellbeing.
- Support governance: board meetings, compliance, policy reviews.
- Administer finance processes: payroll, expenses, reporting, audit prep.
- Ensure robust IT systems and data protection practices.
- Contribute to strategic planning and risk management.
- Potential future line management of an Operations Assistant.
- 5+ years' experience in operational leadership or infrastructure roles.
- Proven track record across HR, governance, IT, finance, and office management.
- Strong understanding of GDPR and charity compliance.
- Skilled in managing external providers and improving systems.
- Excellent communication, organisation, and problem-solving skills.
- Comfortable in a small charity environment; flexible and hands-on.
- Committed to anti-poverty work and inclusive practices.
- Salary: £42,000 - £45,000 with guaranteed annual increases.
- Location: London (hybrid working).
- Benefits: generous annual leave, matched pension (up to 5%), enhanced sick and parental leave, income protection, life insurance.
- A chance to make a real impact behind the scenes in a values-led organisation.