Associate Director - Solution Design, SW - SMART

GEP

  • London
  • Permanent
  • Full-time
  • 1 month ago
Company Overview:GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions.We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.Are you one of us?GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.For more information please visit us on GEP.com or check us out on LinkedIn.com.What you will do:Key Responsibilities
  • Deliver impactful, customer-centric product demonstrations that clearly communicate business value and technical capabilities.
  • Leverage storytelling techniques to translate complex features into relatable narratives tailored to client use cases and industry challenges.
  • Work with sales teams and prospects to understand business needs, pain points, and desired outcomes; formulate solution strategies addressing these requirements.
  • Design and articulate solution architectures for procurement digital transformations, covering source-to-pay, supplier management, and integration with ERP systems.
  • Develop and document technical solution designs, user stories, and demo scripts aligned with business outcomes and product strengths.
  • Lead and participate in customer workshops, requirements gathering, and technical discovery sessions.
  • Stay current on procurement industry trends, best practices, and the competitive landscape, especially in European markets.
  • Collaborate with Product and Engineering to ensure demo environments reflect the latest features, configurations, and value-added scenarios.
  • Support the sales cycle from solution qualification to contract closure by providing technical validation and addressing objections.
  • Assist in the creation of RFP responses, proof-of-concept initiatives, and post-demo follow-ups.
What you should bring:Required Skills & Experience
  • Bachelor’s degree in IT, Engineering, Business, Supply Chain, or a related field.
  • 6+ years’ experience in solution architecture, sales engineering, or pre-sales roles within procurement, supply chain, or SaaS environments.
  • Strong grasp of procurement processes and platforms (e.g., Coupa, SAP Ariba, Ivalua, Oracle, etc.).
  • Proven experience conducting software demos and workshops using storytelling to engage audiences and illustrate value.
  • Ability to translate customer pain points into tailored solution narratives and demo storylines.
  • Analytical mindset with an aptitude for mapping business needs to technical solutions.
  • Excellent presentation, communication, and relationship-building skills.
  • Familiarity with integration concepts (APIs, data mapping, cloud platforms) is preferred.
  • Fluent in English; additional European languages are a plus.
Desired Attributes
  • Consultative and customer-focused mindset; able to empathize with client challenges.
  • Effective collaborator who thrives in cross-functional teams.
  • Proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.
  • Naturally curious and committed to ongoing learning in procurement and technology.

GEP