
Operations Manager
- Bishop's Stortford, Hertfordshire
- £45,000-55,000 per year
- Permanent
- Full-time
- Provide day-to-day operational management to the Ops Support Team, ensuring all tasks are completed promptly and to a high standard.
- Liaise with management teams across our sites.
- Creation, maintenance and implementation of Ops Support processes.
- Problem solving
- Coordinate performance reviews and support the training and development of the Ops Support team.
- Manage general office HR tasks: Training, documents, compliance, holiday/absence, onboarding.
- Support the business in maintaining accreditations, certifications, and memberships, including preparation for and participation in both internal and external audits.
- Carry out internal audits and spot checks to assess the effectiveness of existing procedures. ISO Standards: 9001, 45001, 14001
- Assist with compliance investigations.
- Provide support with the Safety, Health Environmental and Quality team.
- Development and review of risk assessments, procedures, and training materials.
- Assist with investigations and resolutions of insurance claims on behalf of the business.
- Minimum of 2 years experience in a leadership or supervisory position.
- Ability to manage and develop a team.
- Operational management experience.
- Previous compliance experience.
- Working knowledge of SO 9001, 45001, and 14001
- Health, Safety & Environmental Knowledge.
- Strong communication skills.
- Proactive and organised approach.
- Looking for progression