Team Leader - Property Management - Chelmsford
- London
- £30,000-32,000 per year
- Permanent
- Full-time
- Manage a designated portfolio of properties, overseeing maintenance coordination, tenant and landlord communications, and contractor liaising.
- Process invoices and provide timely updates to clients and tenants.
- Serve as the escalation point for complex issues, delivering effective resolutions and guidance.
- Monitor team workloads, offering hands-on support to ensure seamless service delivery.
- Foster a culture of service excellence, cultivating strong relationships with clients and tenants.
- Oversee team performance, implementing strategies for continuous improvement.
- Collaborate with the Assistant Manager to strengthen relationships with existing contractors and expand the approved contractor network.
- Assist with organizing team events and internal initiatives to promote team engagement.
- Minimum of 3 years' proven experience in property management.
- Prior leadership or senior-level experience is highly desirable.
- ARLA Propertymark qualification (or equivalent) is advantageous.
- Exceptional organisational skills with keen attention to detail.
- Excellent interpersonal and communication abilities.
- Proactive problem-solving mindset with effective time management.
- Proficient in MS Office applications and IT systems.
- Basic salary: £30,000 - £32,000 per annum (dependent on experience).
- OTE: Up to £35,000 per annum, including bonuses and year-end profit sharing.
- Ongoing professional development and training.
- Support for achieving relevant industry qualifications, with costs covered.
- Full-time, Monday to Friday, 8:30 am - 5:30 pm.
- Initial training held at our Head Office in Chelmsford.
- Post-probation, flexible hybrid working arrangements combining home and office-based work.