Key Account Manager
- Milton Keynes
- £60,000 per year
- Permanent
- Full-time
Milton Keynes (Hybrid working)
£60,000 + OTESphere Digital Recruitment are working with a global SaaS leader, recognised for delivering innovative, customer-centric solutions that transform the way businesses operate. They are looking for a Key Account Manager to take ownership of a portfolio of mid-to-large enterprise accounts, driving growth, renewals, and long-term customer success.You'll partner with senior stakeholders across multiple functions, uncovering new opportunities within existing accounts, ensuring adoption of the platform, and delivering measurable value. This is an exciting opportunity to join a market leader in cloud-based software and play a central role in their continued expansion.The RoleOwn and manage a portfolio of key mid-to-large enterprise accountsDrive renewals, upsell and cross-sell opportunities to achieve revenue growthBuild trusted relationships with decision-makers and stakeholders across client organisationsCreate and execute detailed account plans to maximise customer outcomesCollaborate with internal teams (Support, Product, Engineering) to ensure customer satisfactionManage escalations, mitigate risk, and secure long-term retentionRegularly meet customers face-to-face, strengthening partnerships and maximising adoptionForecast and track key account metrics including renewals, upgrades, and pipelineYou8+ years' experience in SaaS/software sales, with 3+ years in enterprise account managementProven success in growing revenue within existing accounts and exceeding quotaBackground in selling enterprise applications such as CRM, ERP, HRMS or similar preferredStrong consultative sales skills, with the ability to uncover needs and position valueExcellent presentation, communication, and relationship-building skillsConfident operating independently in a hybrid/remote environmentOpen to domestic travel for customer meetingsWhy Apply?Join a global SaaS leader with a vibrant international environmentEntrepreneurial and supportive culture with clear progression into senior/leadership rolesOpportunities to collaborate cross-functionally with Marketing, Solutions and PartnershipsContinuous professional development and training opportunitiesTravel expenses covered for customer meetingsSphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.