
Hire Desk Controller
- Hinckley, Leicestershire
- £28,000-32,000 per year
- Permanent
- Full-time
Location: Hinckley
Salary: Up to £28,000 - £32,000 + Bonus Scheme
Working Hours: Monday – FridayAre you an organised and customer-focused individual with experience in the Plant or Powered Access industry? We are working with a well-established specialist in the sector who is looking to add a Hire Desk Controller to their growing team in Hinckley.Hire Desk Controller Benefits:
- Competitive salary
- Performance-related bonus scheme
- Friendly and professional working environment
- Monday to Friday schedule – no weekends
- Real opportunities for career development
As a Hire Desk Controller, you will play a key role in managing incoming customer enquiries, coordinating hires and logistics, and ensuring smooth communication between clients, engineers, and the depot team.Hire Desk Controller Key Responsibilities:
- Handling hire enquiries via phone and email
- Creating and managing hire contracts and off-hires
- Liaising with the transport and engineering teams to arrange deliveries, collections, and servicing
- Maintaining strong relationships with customers to ensure repeat business
- General admin and system updates
- Previous experience in a Hire Desk, Coordinator, or customer service role (Plant or Powered Access industry preferred).
- Excellent communication and organisational skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Strong IT skills and attention to detail