Sales Account Manager
Travis Perkins
- Birmingham
- Permanent
- Full-time
- Supporting the branches/region by contacting customers who are lapsed/dormant or new, in order to determine if they will be looking to spend now or in the near future
- Working and developing our 501+ customer strategy across the region whilst receiving orders, gathering information and verifying details
- Working on the management of our internal ledgered customers and demonstrating the ability to manage our key accounts and develop them into long term CCF customers
- Driving new business initiatives to targeted trade category customers, identifying sales leads and opportunities, working with the branch teams
- Through consistent planning, make the most effective use of time as a resource to achieve objectives
- Focus on developing lapsed non ledgered relationships between customer & branch(internal sales), credit services or external representatives
- Effectively engage and educate customers on CCF service and product proposition,by making outbound calls (warm and cold) to targeted and qualified prospects
- Onboarding all new accounts
- Use of Sales Hub system to maintain, qualify and re-qualify accurate records of existing customer contacts and data allowing to maximise opportunities
- A competitive salary, opportunity to earn an annual bonus
- 22 days holiday plus bank holidays
- Private health care and contributory pension
- Great discounts across the Travis Perkins Group businesses, including Toolstation. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas.
- Prior experience of making successful targeted outbound sales calls
- Managing customer feedback
- Working with/supporting a team directly and indirectly
- Ideally B2B/B2C experience
- Managing and building key stakeholder relationships
- Excellent communication and interpersonal skills
- Excellent customer service and sales negotiation skills