Senior Product Manager

Ford

  • Essex
  • Permanent
  • Full-time
  • 15 days ago
Job Category: Ford Credit ServicesDegree Level: Bachelor's Degree or equivalentJob Description:At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realise your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. As the financial engine of Ford, Ford Credit is at the heart of the Ford customer experience. By transforming how we enable customers to own and finance vehicles, we are ultimately transforming the way people access and interact with transportation on a global scale.Responsibilities:As a Senior Product Manager, Platforms you will be responsible for the strategic direction and execution of the lending platform, a critical component of Ford Credit's core modernization initiative, while also managing a key foundational platform. You will be instrumental in ensuring the back-end platform's success in the UK and its future expansion across Europe. You'll work with other product managers, engineers and product designers in a complex and matrixed environment whilst contributing to the roadmap of your area. You'll be expected to:
  • Drive Platform Enhancements: Lead the development and implementation of platform enhancements, including new features and functionalities, to support both originations and receivables systems within the lending platform.
  • Maintain and Optimize: Ensure the platform remains current and up-to-date by working closely with external suppliers to address technical updates and implement necessary changes.
  • Roadmap Influence: Collaborate with key stakeholders to shape the development roadmap, advocating for Ford Credit-specific features and functionalities that enhance the platform's capabilities.
  • Cross-Functional Collaboration: Work closely with other product managers, engineers, designers, and stakeholders across European markets, including teams responsible for vehicle data, residual value services, and document management.
  • Problem Solving & Innovation: Identify and define business and customer problems within the lending platform, translating them into opportunities for innovation and improvement.
  • Prioritization & Execution: Develop and drive the product roadmap for the lending platform, prioritizing initiatives to ensure maximum impact and alignment with business objectives.
  • High-Quality Delivery: Partner with cross-functional teams to deliver high-quality and impactful launches, ensuring an exceptional internal and external customer experience.
  • Performance Measurement: Continuously evaluate the performance of platform enhancements and features through quantitative and qualitative methods, ensuring they address the intended customer problems and deliver value.
  • Quality Assurance: Maintain the overall quality of the lending platform, ensuring world-class software delivery in every release.
  • Strategic Support: Collaborate with senior product leaders across Ford Credit to ensure the overarching product vision is realized.
This is a unique opportunity to join a dynamic team and make a significant impact on the future of Ford Credit's core modernization efforts. If you are a results-oriented product leader with a passion for driving impactful change, we encourage you to apply.Qualifications:The minimum requirements we seek:
  • Proven Core Systems Expertise: 5+ years of experience working within a digital product team, with a strong focus on back-end systems or platforms. Demonstrated expertise in product management within a software or technology company, with a deep understanding of the software development lifecycle and Agile methodologies.
  • Collaborative Leadership: Experience collaborating effectively within a matrixed team setup, including offshore engineering teams. Proven ability to influence and coordinate across various digital product services.
  • Strategic Communication: Excellent communication skills with the ability to articulate and advocate for the product vision and strategy, particularly within the context of back-end digital services.
  • Product Launch & Management: A proven track record of successfully launching and managing software products (front-end, back-end, or both) throughout their lifecycle.
  • Analytical & Problem-Solving: Technically proficient with excellent analytical and problem-solving skills.
  • Data-Driven Decision Making: A strong data-driven approach to product prioritization, utilizing data and analytics to inform decision-making and roadmap development.
  • Technical Acumen: Comfortable engaging in technical discussions and understanding the nuances of backend systems. Possesses a strong technical mindset and a desire to delve into the intricacies of software architecture and development.
  • Educational Background: Bachelor's degree or equivalent combination of experience and education.
Our preferred requirements:
  • Customer-Centric Approach: Ability to articulate the impact and benefit of digital services and applications as part of a wider customer journey or service blueprint. Strong advocate for the voice of the customer (both internal and external), integrating this insight into the decision-making process.
  • Innovative Thinking: Champions out-of-the-box thinking in developing product ideas and problem-solving, utilizing metrics and KPIs to drive decisions and roadmap direction.
  • Adaptability & Initiative: Thrives in a fast-paced, dynamic environment, adapting quickly to changing priorities. A self-starter who demonstrates initiative and self-drive to get the job done.
Additional Information:The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disabilityThis position is based in Dunton or Manchester, and it is expected the successful candidate will be able to attend the Dunton office or Manchester Business Centre for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.#LI-SN2 #FordCredit

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