Regional Customer Relationship Manager

NHS

  • Wallingford, Oxfordshire
  • £40,000 per year
  • Permanent
  • Full-time
  • 21 days ago
Barchester Healthcare is recruiting a Regional Customer Relationship Manager to join one of their divisions. This is an opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. The successful candidate will be responsible for managing enquiries, networking within the local community, and supporting marketing activities to improve occupancy rates.Main duties of the jobThe Regional Customer Relationship Manager will be responsible for managing enquiries to improve conversion rates and achieve occupancy targets, networking within the local community to raise the profile of the home and generate enquiries, and supporting local and wider marketing activities to generate enquiries, drive conversion rates, and increase occupancy. The candidate should have proven sales and marketing experience, the ability to analyze data on Salesforce or similar CRM applications, and be self-motivated and target-driven.About usBarchester Healthcare is an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing residents with exceptional quality care. The company is dedicated to ensuring that their team are respected and their contribution valued, offering progression opportunities.DetailsDate posted14 August 2025Pay schemeOtherSalary£40,000 a yearContractPermanentWorking patternFull-time, Part-timeReference number1362039923Job locationsBarchester HealthcareWallingfordOX10 9EGJob descriptionJob responsibilitiesBarchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.Job descriptionJob responsibilitiesBarchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.Person SpecificationQualificationsEssential
  • The successful candidate should have proven sales and marketing experience, preferably in healthcare but not essential. They should have the ability to analyze data on Salesforce or similar CRM application, be self-motivated and target-driven, and have interpersonal and professional qualities. A full UK driving licence is also required.
Person SpecificationQualificationsEssential
  • The successful candidate should have proven sales and marketing experience, preferably in healthcare but not essential. They should have the ability to analyze data on Salesforce or similar CRM application, be self-motivated and target-driven, and have interpersonal and professional qualities. A full UK driving licence is also required.

NHS