
Product Analyst
West Bromwich Building Society
- West Bromwich, West Midlands
- £27,000-30,000 per year
- Permanent
- Full-time
- Providing detailed information and interpretation of the Society's mortgage, savings and insurance products, accounts and customers
- Planning of workloads to ensure timely delivery of month end and ad-hoc reporting and development work.
- Presents findings of all major work to customers in a manner that is clearly understood.
- Communicates with other areas of the Information Management team to understand where there is a crossover in work.
- Is the customer's primary contact for all major work carried out. This includes being the first point of contact for explaining and clarifying output, answering queries and identifying and presenting data trends.
- Complete understanding of how to extract data from various sources including Business Objects
- Capable of manipulating data in Excel without supervision, using an extensive range of formulae and functions. Examples include calculating new variables based on criteria, manipulating raw data into summary data tables by summing or averaging based on certain criteria.
- Capable of manipulating large data sets without supervision, using an extensive range of systems and functions / code. Examples include calculating new variables, creating trend data and manipulating large data sets from their raw form into their required format (e.g. account level, customer level, and aggregate level).
- Identify, develop and implement improvements in report processing and outputs utilising technology
- Providing detailed information and interpretation of society data
- Highly numerate and analytical
- Ideally exposure to specialist data mining tools and relational databases (i.e. SPSS, Business Objects or equivalent)
- Advanced knowledge of Excel and/or Access
- A high level of attention to detail enabling the production of analyses and reports with a consistently high degree of accuracy
- Application of specialist knowledge to ongoing data analysis with ability to work effectively unsupervised
- Complexity of role relates specifically to extensive data mining and interpretation skills and knowledge
- Proactive professional with good business acumen who will initiate new ideas within their own projects
- We pride ourselves on our development opportunities and always look to promote from within wherever possible,
- Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year,
- 2 paid volunteering days a year,
- Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we'll match your further contributions up to 10.6%
- Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave,
- Life assurance provided by the Society at 4 times your salary,
- Yearly performance related pay scheme and pay review,
- Private medical insurance that's discounted when your time with us grows, with the option to include family members,
- Salary Sacrifice Electric/Hybrid Car Scheme,
- A Perkbox account - giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
- And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.