Digital Support Apprentice

QA Apprenticeships

  • Glasgow
  • £15,704-17,888 per year
  • Permanent
  • Full-time
  • 20 days ago
Employer description:
NCS Office Systems Ltd is a dynamic and growing company that specialises in providing high-quality office solutions and services to clients. We pride ourselves on creating a supportive, collaborative workplace that fosters growth and development.Overview:
We’re currently looking for an enthusiastic and motivated apprentice to join our team and help with the day-to-day operations.Responsibilities:
  • You will become a system expert on 'Drive' software, sharing customer information with other departments, ensuring that information is stored and shared correctly.
  • Ensuring documentation is captured and uploaded digitally using accurate data entry skills.
  • Logging jobs on 2Serve software to collaborate with internal stakeholders by noting external information from customers.
  • Acting as first-point of contact for the business over the phone and in person, triaging any enquiries and passing to the relevant team where necessary by operating on Reception duty.
  • Taking ownership of incoming and outgoing mail (Outlook) and using MS Excel to track this.
  • Ad hoc tasks such as working as part of a team with Telecoms department.
Desirable skills:
  • Ambitious.
  • Willing to learn.
  • Friendly.
  • Able to work in a team environment.
  • Good communication skills.
Salary: £15,704 - £17,888 per annum (Depending on experience).Working week: 40 hours per week, Monday to Friday, 8:30am - 5:30pm.Benefits:
  • 20 days annual leave + public holidays.
  • Early finish every 2nd Friday.
  • No weekend work!
  • Ability to grow in a supportive environment.
Future prospects:NCS Office Systems have supported numerous apprentices in the past who've progressed within the company following successful completion of their apprenticeship.Important information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

QA Apprenticeships