Customer Service Administrator - Up to £26k

Office Angels

  • Hassocks, West Sussex
  • £25,000-26,000 per year
  • Permanent
  • Full-time
  • 20 days ago
Join Our Client's Team as a Customer Support Administrator!Location: Outskirts of Hassocks - must be a driver and have access to a car due to the office locationSalary: £25,000 - £26,000Hours: Monday - Friday, 37.5 hours per weekAre you a people-person with a knack for customer service? Our client is on the hunt for a Customer Support Administrator to join their vibrant team. This exciting opportunity allows you to shine and make a real impact by delivering top-notch customer experiences and driving a growing company's success! You'll be part of a dynamic environment where your contributions are valued and your career can flourish.Why This Role Is For You:
  • Make a Difference: Be the go-to person for customers, making their day with your stellar service.
  • Fantastic Culture: Work in a lively, fast-paced setting where no two days are the same.
  • Growth Opportunities: Learn, grow, and advance your career with a company that values your potential.
What You'll Do:
  • Answer Calls & Emails: Be the friendly voice and helpful hand for customer inquiries.
  • Build Relationships: Connect with customers, understand their needs, and offer tailored solutions.
  • Manage Records: Keep detailed records of customer interactions.
  • Upsell & Cross-Sell: Spot opportunities to introduce customers to new products and services.
  • Team Collaboration: Work with your team to solve complex customer issues.
  • Stay Informed: Keep up with product knowledge to provide accurate info.
  • Deliver Excellence: Follow company policies while ensuring outstanding service.
What You Bring:
  • Experience: Previous customer service experience in an office setting.
  • Skills: Top-notch communication, interpersonal, and problem-solving skills.
  • Attributes: Positive attitude, calm under pressure, and quick-thinking.
  • Tech-Savvy: Comfortable with CRM systems and proficient with computers.
  • Logistics: Must be a car driver due to the office's remote location.
What's In It for You:
  • Competitive Salary: Earn £25,000 - £26,000 with regular performance reviews.
  • Training & Support: Comprehensive training and ongoing support for your professional growth.
  • Inclusive Workplace: A supportive environment where your contributions are valued and you get to work for a growing organisation.
If you're passionate about delivering exceptional customer service and are eager to grow in a dynamic environment, we want to hear from you. Apply now and take the first step toward joining our client's exceptional team!Office Angels is an equal-opportunity employer acting as a recruitment agency for this role.Note: Due to the volume of applications, if you have not been contacted within five days, please assume your application has not been successful. For more opportunities, visit our website: www.officeangels.com.Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels