Data Admin Support Apprentice

QA Apprenticeships

  • South Kirkby, West Yorkshire Pontefract, West Yorkshire
  • £15,311 per year
  • Permanent
  • Full-time
  • 9 hours ago
Employer description:UYR Ltd is home to one of the largest design studios in the North of England, paired with a state-of-the-art in-house print production facility. We proudly work with some of the UK’s leading hospitality & Retail brands, and we’re expanding rapidly into exciting new sectors.Overview:Are you highly organised, friendly, and looking to kick-start your career in a fast-paced, creative environment? Join our growing team as a Client Services Admin Support, where you'll play a key role in delivering outstanding service to our valued clients.As part of our Client Services Team, you’ll be responsible for supporting the day-to-day admin and order processing tasks that keep our operation running smoothly. It’s a fantastic opportunity to grow with a business that values development, teamwork, and great service.Responsibilities:
  • Processing client orders using our bespoke online portal and internal systems (full training provided)
  • Supporting the team with daily administrative tasks as required
  • Checking deliveries to sites and producing proof of delivery (POD) reports
  • Communicating with courier companies to resolve delivery issues
  • Answering inbound calls from clients and providing helpful, friendly assistance
  • Providing general day-to-day support to the Client Services Team
  • Maintaining accurate records of client orders, delivery logs, and service issues
  • Compiling and updating internal reports using Excel and other data tools
  • Assisting with data entry, validation, and basic analysis to support client service improvements
  • Monitoring KPIs and service metrics to help identify trends or areas for improvement
Desirable skills:
  • A strong interest in customer service and a desire to build a professional career
  • Great communication skills and a friendly, helpful manner
  • A reliable, can-do attitude and the ability to work well as part of a team
  • Willingness to learn and follow clear instructions
  • Strong organisational skills and attention to detail
  • Basic proficiency in Excel (e.g., sorting, filtering, formulas)
  • Comfortable working with data and keen to learn more about reporting and analysis
Entry requirements:
  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
Working hours:Monday – Friday, 9am - 5pm, 39 hours per week.Benefits:
  • Be part of a friendly, supportive team in a creative, fast-growing business
  • Learn from experienced professionals and gain valuable industry skills
  • Clear progression opportunities for the right candidate
  • Full training provided on all systems and processes
  • Opportunities to develop data and reporting skills as part of your career growth
Future prospects:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.About QA:Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.Interested? Apply now!

QA Apprenticeships