Domestic Abuse Services - Pathways Worker

GreenSquareAccord

  • Walsall
  • Permanent
  • Full-time
  • 1 month ago
  • To provide a first response to callers who need safe accommodation
  • Liaising with victims and external agencies to establish if domestic abuse accommodation is available and safe for the victim
  • Establish risk posed to the victim and assess suitability for accommodation services
  • Offering immediate advice, liaising and signposting to other agencies
  • Receive and process referrals to the service from a variety of sources including specialist agencies, housing, social care, police, health care staff and self-referrals
  • Ensure appropriate and safe travel arrangements are in place for service user
  • Advertise vacancies on Refuges Online and with Walsall Housing teams, keeping this up to date.
  • Work with Housing IDVA to ensure information is shared appropriately on new service users coming into the scheme
  • To ensure allocated support workers are aware of the background of the new service user and their family by maintaining UpToDate and accurate client records
  • Management of data and produce weekly and monthly reports
This post is open to Female applicants,Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement).We are striving to be an Equal Opportunities Employer and all employees are expected to actively support Equal Opportunities Policies.Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.About usWe are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.Everyone deserves a home, it`s a place from which we build our future, we thrive at home.We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.The GSA WayWe know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.Our five core commitments are:
  • We believe our customer is everything
  • We are one team
  • We are supportive and caring
  • We are business-minded for social purpose
  • We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.BenefitsIn support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
  • Trust based working and supportive and friendly teams
  • 20 days annual holiday entitlement, increasing to 22 days
  • Opportunity to buy or sell annual leave
  • A defined contribution pension scheme GSA matches up to 6% contributions
  • We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
  • Access to Blue Light discount card membership
  • Confidential Employee Assistance Programme (EAP).
  • Cycle to work Scheme
  • Eligible for occupational sick pay
How to applyEmail your Cv to or click apply now.All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

GreenSquareAccord