
Head of Property Management - Chelmsford
- Chelmsford, Essex
- £32,000 per year
- Permanent
- Full-time
- Up to £32,000 basic
- Realistic OTE of up to £35,000
- End-of-year profit
- Ongoing training and professional development, including ARLA sponsorship
- Long-term career progression as the business continues to expand
- Hybrid working
- No weekends
- Acting as a point of escalation for more complex issues, providing support and guidance to team members.
- Monitoring team workload, stepping in where needed to ensure service levels are maintained.
- Managing a small personal portfolio, handling maintenance issues, liaising with tenants and landlords, arranging contractor visits, and processing invoices.
- Driving customer service excellence and strengthening client and tenant relationships.
- Supporting the Assistant Manager in developing relationships with approved contractors and sourcing new suppliers.
- Getting involved in team events and internal initiatives that foster a positive and collaborative culture.
- A minimum of 3 years’ experience in property management, ideally with some exposure to team leadership.
- ARLA qualification preferred, but not essential (support can be provided).
- Must live a commutable distance from Chelmsford
- A strong customer-first approach with excellent communication and organisational skills.
- A proactive problem-solver with the ability to work both independently and collaboratively.
- Comfortable using Microsoft Office and other standard property management systems.