Full-time, Permanent | £34,000–£36,000 per annum | Waltham ForestSenior IT TechnicianWe are seeking an experienced and proactive Senior IT Technician to join our IT team. This is a key role in supporting, maintaining, and developing our IT infrastructure while ensuring outstanding service delivery across the organisation.Key ResponsibilitiesDeliver 2nd and 3rd line support across a multi-site organisationMaintain and troubleshoot networks, servers, hardware, and software systemsManage Active Directory, Microsoft 365, and cloud environments (Azure, AWS)Lead IT projects including upgrades, migrations, and system rolloutsEnsure cybersecurity best practices and data protection complianceMonitor system performance and maintain documentationProvide guidance and mentoring to junior techniciansPerson SpecificationExtensive experience in a senior IT support roleStrong knowledge of Windows and Mac operating systemsProficient in networking, firewalls, virtualisation (VMware/Hyper-V), and cloud servicesIndustry certifications (CompTIA, Cisco, Microsoft) are desirableExcellent troubleshooting, communication, and organisational skillsWhat We OfferA collaborative, forward-thinking working environmentInvolvement in meaningful IT development projectsOngoing professional training and certification supportCompetitive salary and benefitsTo apply, please send your CV and a short covering letter to
