Medical Receptionist

NHS

  • Chester
  • £12.21 per hour
  • Contract
  • Part-time
  • 15 days ago
We are looking for a motivated, enthusiastic, medical receptionist to join our reception team. Contracted hours would be 26.5 hours per week between 8am and 6.30pm- (set hours to be confirmed) plus the option of additional hours to cover staff absences.Main duties of the jobMain duties are - meeting and greeting patients, booking patients in from triage, answering the telephone, processing prescription requests, registering new patients, deducting patients. The role includes a variety of admin tasks.About usGarden Lane Medical Centre is a busy Chester City Centre Practice with a friendly team of 7 doctors, 6 nurses, healthcare assistant, GP Assistant and phlebotomist. There is a large, extremely helpful team of administration staff.DetailsDate posted20 August 2025Pay schemeOtherSalary£12.21 an hourContractFixed termDuration90 daysWorking patternPart-timeReference numberA0894-25-0001Job locationsGarden Lane Medical Centre19 Garden LaneChesterCH1 4ENJob descriptionJob responsibilitiesPrinciple responsibilitiesOpen and prepare the surgery for start of dayWork to reception protocols and proceduresReception and routing of patients on arrivalMake appointments using the booking system either face to face or on the telephoneBook patients in from Patchs triageBook requests for home visitsProcess all requests for repeat prescriptionsComplete actions received on EMIS tasks, Docman and Lab Test Due reportProduce letters to send to patients using templates where requiredAdd registrations for new patients onto EMIS and update patient informationRun reports for home visits, contacts and deductionsProcess payments from card/cash/cheques making necessary book entriesDistribute incoming mail and prepare outgoing mail and transport to post officeAction emails received in the reception mailboxMaintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical roomsComplete end of day checks Job descriptionJob responsibilitiesPrinciple responsibilitiesOpen and prepare the surgery for start of dayWork to reception protocols and proceduresReception and routing of patients on arrivalMake appointments using the booking system either face to face or on the telephoneBook patients in from Patchs triageBook requests for home visitsProcess all requests for repeat prescriptionsComplete actions received on EMIS tasks, Docman and Lab Test Due reportProduce letters to send to patients using templates where requiredAdd registrations for new patients onto EMIS and update patient informationRun reports for home visits, contacts and deductionsProcess payments from card/cash/cheques making necessary book entriesDistribute incoming mail and prepare outgoing mail and transport to post officeAction emails received in the reception mailboxMaintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical roomsComplete end of day checksPerson SpecificationQualificationsEssential
  • GCSE in English and Maths Effective communication skills, both verbal and written
Desirable
  • Experience of working in a health care setting Knowledge of EMIS and other IT systems
Person SpecificationQualificationsEssential
  • GCSE in English and Maths Effective communication skills, both verbal and written
Desirable
  • Experience of working in a health care setting Knowledge of EMIS and other IT systems

NHS