Medical Receptionist
- Wrexham
- £23,809 per year
- Permanent
- Full-time
- Have strong interpersonal and communication skills, both in person and on the telephone.
- Be friendly and confident.
- Have good organisational skills and be able to prioritise workload.
- Be able to cope in a busy environment.
- Be presentable.
- Be flexible and adaptable.
- Be able to use his or her initiative.
- Be discreet and tactful.
- Be patient and sympathetic.
- Be courteous but firm.
- Be able to work well alone and in a team.
- Respond to Emails, Tasks from GP's
- Provide Appointments to Patients and deal with any queries
- Be able to use a computer. training will be given
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area.
- Helps patients in distress by responding to emergencies.
- Protects patients rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Flexible approach to provide cover for absent colleagues
- Adhere to health and safety procedures as set out by the practice
- Using a courteous and efficient manner at all times.
- Input of patients data onto the system. i.e change of address
- Good communication and Teamwork and work to be shared out in a fair manner
- Such other duties as specified by the Partners, Practice Manager, Deputy Practice Manager and Reception Supervisors
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area.
- Helps patients in distress by responding to emergencies.
- Protects patients rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Flexible approach to provide cover for absent colleagues
- Adhere to health and safety procedures as set out by the practice
- Using a courteous and efficient manner at all times.
- Input of patients data onto the system. i.e change of address
- Good communication and Teamwork and work to be shared out in a fair manner
- Such other duties as specified by the Partners, Practice Manager, Deputy Practice Manager and Reception Supervisors
- Good communicator
- Ability to deal with stressful situations
- Flexibility
- Time management
- Team player
- Experience of working in a GP Practice however if no experience full training will be provided
- Good interpersonal and communication skills
- Ability to make decisions
- Team Player
- Basic IT Skills
- Good standard of education to GCSE level or equivalent.
- Medical terminology desired but full training will be given.
- Knowledge of GDPR desired.
- Good communicator
- Ability to deal with stressful situations
- Flexibility
- Time management
- Team player
- Experience of working in a GP Practice however if no experience full training will be provided
- Good interpersonal and communication skills
- Ability to make decisions
- Team Player
- Basic IT Skills
- Good standard of education to GCSE level or equivalent.
- Medical terminology desired but full training will be given.
- Knowledge of GDPR desired.