Business Travel Operations Manager – Global TMC

C&M Travel Recruitment

  • United Kingdom
  • £40,000-49,999 per year
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Job Reference :d32f7c-60123Business Travel Operations Manager - Global TMCAre you an experienced Operations Manager in Business Travel looking for your next challenge? Or a strong Team Leader/Supervisor that's already mostly hands off ready to take the next step in your career? This global TMC is seeking a driven and capable Business Travel Operations Manager to lead a high-performing team servicing a prestigious, high-profile client.As a Business Travel Operations Manager, you will:
  • Oversee operations for one key global client, working closely with the Account Manager to ensure service excellence
  • Lead, coach, and support a team of 6 experienced Business Travel Consultants who will be booking complex global itineraries using Sabre
  • Manage all aspects of team performance: 1-2-1s, performance reviews, rotas, sickness and holiday cover
  • Handle any escalated customer service issues with a hands-on, solution-focused approach
  • Collaborate across departments to ensure client satisfaction and operational efficiency
What We're Looking For:
  • Proven experience in Business Travel Operations Management within a TMC environment
  • Alternatively, a skilled Supervisor or Team Manager who's almost hands off, ready for progression
  • Sabre GDS experience is highly desirable
  • Strong people leadership skills with a proactive and supportive management style
  • Confident in managing high-touch, demanding clients with professionalism and poise
Why Apply?
  • Fully Homeworking if you prefer or Hybrid working - max one day per week in the London office
  • Be part of a global, well-established TMC with a strong reputation in the industry
  • Excellent benefits package and real opportunities for long-term career growth
  • Salary is £40,000 - £48,000 + excellent benefits
If you're an experienced Business Travel Operations Manager looking for a new challenge with a leading global TMC, we'd love to hear from you.
Apply online now or send your CV to kelly@candm.co.uk, or call Kelly on 01612384490 quoting reference KR60123.

C&M Travel Recruitment