
APP Data Analyst
- London
- Permanent
- Full-time
- Maintain, run and improve automated KPI and trend analysis reporting and flagging relevant issues to key stakeholders.
- Continue to build a suite of reports to highlight exceptions and/or breaches in key areas utilising both SAP and IntelliQ.
- Supporting regional APP with evidence gathering during investigations.
- System Maintenance to include: monitoring daily data loads and clearing of load errors; weekly gap analysis; regular updates of key data streams from HR, product and finance to ensure reporting is accurate and up to date. Troubleshooting as required to fix issues.
- Continue to build a Sharepoint site for the APP team to provide training materials and support for using the system.
- Maintenance of the APP (Asset and Profit Protection) Operations database to include keeping store master and HR data up to date.
- Supporting the wider regional team with a growing list of daily, weekly and monthly reports including :
- Store KPI Reporting, Adjustment Reporting, Incident Reporting, Digital Fraud Reporting, AML Reporting, Retail Operations Exception Reporting.
- Support the team with biannual stock loss reporting to include data cleansing, performing analysis on required areas of concerns and creating store level posters.
- Provide ad hoc support to Digital Fraud team with chargebacks.
- Previous Experience with IntelliQ or other data mining systems (This is a mandatory requirement for the role)
- Advanced Office 365 Suite, in particular Excel
- Data minded
- Experience in retail fraud prevention
- Retail chargeback processing
- Experience with SQL
- Experience with Microsoft Access and Power BI
- Previous experience with SAP
- Experience using Power Platform