Customer Service Coordinator

Gap Personnel

  • Exeter
  • £25,397 per year
  • Permanent
  • Full-time
  • 1 month ago
Customer Service CoordinatorExeterFull time, Temp to PermAre you passionate about making a difference through excellent customer service?gap personnel are recruiting for a Customer Service Coordinator for our client in Exeter, Devon.What you’ll be doing:In this fast-paced role, you’ll spend most of your day on the phone (around 80 calls a day) as the friendly first point of contact for service users, family members, and healthcare professionals. You’ll help coordinate the delivery, installation, and collection of essential community healthcare equipment — anything from walking frames to more complex beds and hoists.Your daily responsibilities will include:
- Answering and managing incoming queries with care and professionalism
- Coordinating orders with our driver technicians
- Checking online orders for accuracy and processing them for invoicing
- Handling a range of general administrative tasks to keep everything running smoothlyWhat we’re looking for:
  • Experience in a busy, high-volume office environment
  • Confident telephone-based customer service skills
  • Strong attention to detail and accuracy
  • Previous admin and diary management experience
  • Competence with Microsoft Office and ability to pick up new systems quickly
  • A professional and friendly communication style
Hours & Pay:Pay: £25,396.80 per annumHours: Monday – Friday, 40 hours per week including Saturdays on a Rota BasisTo Apply:Click Apply or call 01392 273 665.Key skills; Office Administration, Customer Service, Microsoft, Order Processing, Complaints Handling.If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business.gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the jobWhilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the futureBy applying for the above position and providing your personal data to us you understand that your data will be processed in line with our

Gap Personnel