Training Administrator
- Leicester
- Contract
- Full-time
Full-Time | 12-month contractAre you passionate about learning and development? Do you thrive in a fast-paced environment where organisation and attention to detail are key? We're looking for a proactive and customer-focused Training Administrator to join our team and help deliver high-quality training across the organisation on a 12-month contact based in Leicester on a hybrid basis.About the Role
As a Training Administrator, you'll play a vital role in coordinating and supporting training activities across departments. You'll be the first point of contact for all training-related queries, ensuring smooth administrative processes and excellent customer service. A key part of your role will involve managing ECITB funding claims, working closely with internal teams to ensure timely and compliant submissions.Key Responsibilities
- Organise and schedule training sessions (instructor-led, virtual, eLearning), workshops, and learning events.
- Liaise with internal teams, external providers, and stakeholders to coordinate training delivery.
- Provide technical support for virtual training platforms and troubleshoot learner issues.
- Maintain accurate training records and databases in line with data protection policies.
- Use internal platforms to manage course enrolments, completions, and reporting.
- Track training requests and budgets, ensuring timely communication of logistics.
- Own the ECITB funding reclaim process, ensuring all eligible training evidence is captured and submitted.
- Generate reports on training activity, completion rates, and funding claims.
- Support the development of training documentation, templates, and SOPs.
- Contribute to identifying training gaps and process improvements.
- Level 2 standard (GCSEs or equivalent in English and Maths).
- NVQ Level 3 in Business Administration or equivalent experience.
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
- Familiarity with LMS or digital training platforms.
- Proven experience in training administration or coordination.
- Experience organising training across multiple formats.
- Strong documentation and record-keeping skills.
- Experience working with internal stakeholders and external providers.