Ward Clerk - Ophthalmology

NHS

  • Salford
  • £24,465 per year
  • Contract
  • Full-time
  • 3 hours ago
A full-time 37.5 hours opportunity has arisen to ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users.The post holder will be interactive with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.Main duties of the job
  • Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
  • You need to have the confidence to speak face to face or over the telephone to deal with the patient's needs, this can include booking appointments.
  • To use and access Patient Centre and be able to attend patients on reception desks.
  • Book appointments for patients as and when required.
  • Deal with enquires of a sensitive nature.
  • Attend Departmental meetings as and when required.
  • Access Patient Administration System when required to accurately record and collect patient data, ensuring errors are clearly identified and corrected including patient demographics.
  • Coordinate clinic prep and various admin tasks to support running of clinical activity.
About usThe Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.DetailsDate posted03 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year per annumContractFixed termDuration12 monthsWorking patternFull-timeReference number236-RCO-AC220-25Job locationsSalford Royal HospitalStott LaneSalfordM6 8HDJob descriptionJob responsibilitiesTo read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk Job descriptionJob responsibilitiesTo read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.ukPerson SpecificationQualificationsEssential
  • Word processing - Microsoft Office, word, excel
Desirable
  • AMSPAR medical terminology
Knowledge, Training & ExperienceEssential
  • Experience in undertaking a full range of office management to improve service efficiency and effectiveness
  • Experience of using Microsoft Office applications.
  • Experience of successfully working within tight time frames and to deadlines.
Desirable
  • Experience of using NHS Trust specific data systems such as Patient Administration System (PAS), Openeyes
  • Previous NHS experience
Skills & AbilitiesEssential
  • Advanced Keyboard Skills
  • Ability to communicate in a clear and concise manner
  • Ability to work as part of a team
  • Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
  • Ability to multi-task and prioritise own workload
Person SpecificationQualificationsEssential
  • Word processing - Microsoft Office, word, excel
Desirable
  • AMSPAR medical terminology
Knowledge, Training & ExperienceEssential
  • Experience in undertaking a full range of office management to improve service efficiency and effectiveness
  • Experience of using Microsoft Office applications.
  • Experience of successfully working within tight time frames and to deadlines.
Desirable
  • Experience of using NHS Trust specific data systems such as Patient Administration System (PAS), Openeyes
  • Previous NHS experience
Skills & AbilitiesEssential
  • Advanced Keyboard Skills
  • Ability to communicate in a clear and concise manner
  • Ability to work as part of a team
  • Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
  • Ability to multi-task and prioritise own workload

NHS