
HR Generalist
- Northern Ireland
- Permanent
- Full-time
- Group Managing Director - TEG
- Group People Experience Team
- Director & Associate Director Business Leaders
- Service Delivery Teams
- Centre of Excellence
- Employee Experience
- Customer Experience
- Digital Transformation
- Provide transactional HR support to Service Delivery teams with a focus on change management, restructures, outsourcing, TUPE transfers, redundancy, disciplinary, and absence management.
- Support and empower Service Delivery Managers on all people-related matters.
- Provide coaching to Service Delivery Managers on HR issues relating to agency and contractor teams in ROI and NI, ensuring accurate resolution and documentation.
- Support employees with HR issues or queries, facilitating timely resolutions.
- Deliver HR inductions on client sites to ensure a positive employee experience.
- Deliver HR services through onsite HR Connect Clinics.
- Support compliance administration for agency and contractor workers.
- Work with the CoE team to develop guidance on statutory leave, holidays, and employee experience matters.
- Support the CoE team with HR helpdesk queries (maternity, paternity, compassionate leave, bank holidays, annual leave).
- Arrange OH/Risk Assessment appointments with the Occupational Health Advisor.
- Assist with interviews when required.
- Support group-wide projects, including process improvement initiatives.
- Manage Manual Handling Training requirements.
- CIPD qualified
- At least 3+ years' HR operational experience
- Experience managing employee relations
- Knowledge of Northern Ireland Legislation beneficial
- Strong business acumen and a commercially minded self-starter
- Good understanding and practical experience employment legislation in Ireland and Northern Ireland.
- Demonstrated excellent administration, communication & business writing skills with strong attention to detail
- Strong project management
- Ability to multi-task and yet maintain standard/quality on all tasks
- Demonstrated efficient work methods, analytical & problem-solving skills, process improvement orientation
- Demonstrated ability to meet Service Level Agreements/metrics
- Strong presentation skills
- Ability to communicate effectively, confidently and with impact with people at all levels of the business
- IT literate
- Team player with the ability to also work on own initiative.
- Excellent interpersonal skills, with the ability to establish credibility with Business Directors, Client Stakeholders / Senior Management and employees
- Strong customer focus attitude
- A professional approach, flexible, open to change
- Ability to cope with pressure of peak workloads through good planning and time management skills