Quality Engineer
- Hailsham, East Sussex
- Permanent
- Full-time
Salary: Competitive, DOE
Contract: Full time, Permanent
Hours: Monday – Friday, 37 hours
Benefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment!Take Your Career to the Next Level with VACGEN!For over 60 years, VACGEN has been driving innovation in ultra-high vacuum (UHV) technology, supporting cutting-edge research across the globe. From NASA and the European Space Agency to CERN, our high-precision products are trusted by world-leading institutions and researchers to deliver results.We are now recruiting for a QualityEngineer to assist in the continuous improvement activities including non-conformances and customer complaints / returns!You will ensure a consistent and detailed approach using Root Cause Analysis and problem solving tools such as 8D or 5Whys!In addition to this, as our Quality Engineer you will be specifically responsible for:
- Understanding customer requirements and industry best practice to help develop a strategy for improving the quality of all products.
- Leading and co-ordinating root cause analysis of quality issues relating to manufactured product, purchased parts and customer complaints.
- Owning the RMA process, ensuring that customer feedback and fulfilment is driven to the highest standards of service.
- Managing the administration of the internal quality process (NCR, ECN, CAR) to ensure speed of containment, corrective action, identification of root cause and resolution of issues.
- Assisting with supplier selection through robust qualification processes, inclusive of aligning process capabilities and ensuring robust Quality Assurance practices are in place.
- Five years’ experience working in a similar manufacturing environment.
- A great understanding of using Quality and Process management tools and methodology, including 5S/6S, flowcharts, VSM, Kaizen, Pareto, QCPC, 8D, Cause & Effect, Ishikawa, 5 whys etc
- Degree qualified Mechanical Engineer.
- Qualified to ONC / HNC level in Mechanical Engineering or Manufacturing or relevant Quality professional qualification.
- Experienced in the use of continuous improvement tools and techniques.
- Structured, organized approach to work providing a consistent detailed approach to problem solving.
- Using CMM or Faro Arm devices and a range of metrology equipment typically used in machine shop environments
- Previous experience of working in vacuum science would be advantageous