Service Designer
- London
- Permanent
- Full-time
They work across a mix of industries-public sector, financial services, healthcare and more.
The team is growing fast, with a real focus on internal development, strong culture, and collaboration.The roleHybrid-1 to 2 days a week in their London office (more if you'd like)You'll work on a range of projects-from shaping new operating models for banks to redesigning public services.
The work is often complex and not well defined at the start, so they're looking for someone who enjoys making sense of ambiguity.
Expect to be involved in journey mapping, service blueprinting, user research, and making practical UX recommendations.
You'll be supported by senior designers and have access to tools like TheyDo (journey management platform).The candidate2+ years in a hands-on service design roleConfident working through ambiguity, but collaborative and open to feedbackStrong portfolio showing service design process-especially service blueprints, journey maps, and research insightsAny experience with journey management tools is a bonus, but not essentialIf you’d like to hear more or see if it's the right fit then APPLY below!We welcome diversityWe welcome those with alternative identities, backgrounds, and experiences. Our team includes parents, the self-taught, the university-educated, and people of a wide variety of nationalities, ages, and socio-economic backgrounds.Obviously, we're looking to ensure it's a solid fit from both sides: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day for work.We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences to apply to be part of life at Zebra People. We are committed to a fair and accessible recruitment process for all candidates. We would be happy to meet any accommodation requests during the application or interview process, please just let us know.