
Insurance Claims Handler
- Glasgow
- £30,000 per year
- Permanent
- Full-time
- Negotiate the settlement of claims to bring them to a successful conclusion This may involve policyholders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties
- Self-management of own caseload to ensure prompt settlement of files, accuracy and timeliness ,including control of vendor expenses
- Focus on service delivery across the team for all internal/external client groups and stakeholders.
- Act as part of a team to ensure both Team and individual goals are met
- Work with third-party service providers to ensure claims service standards are maintained
- Represent our client at internal and external meetings, including review meetings with brokers, key clients and potentially London market representatives.
- Develop and maintain client relationships and look after key accounts by providing timely and clear responses to correspondence.
- Provide general assistance and support to senior claims adjusters, managers and underwriters, including projects and ad-hoc tasks as they arise
- Preference for professionally qualified individuals - ACII, or progress towards.
- Previous experience in a Claims handling role
- Excellent Customer Service skills
- Strong written and verbal communication skills
- Competitive salary and pension scheme
- 25 days annual leave plus the ability to purchase 5 additional days
- Private Medical cover, Employee Share Purchase Plan, Life Assurance
- Subsidised gym membership, Comprehensive Learning and development offering
- Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
- Networking, mentoring & development opportunities, 1 day annual Charitable leave
- Cycle to work scheme, Active Sports & social committee, Employee Assistance program