A government body is seeking an experienced Debt Recovery Assistant to be responsible for assisting the Debt Recovery Officer with the collection of outstanding debt: Local Taxation, Housing Benefits Overpayments & Sundry Debt Recovery.Based in the Esher area, Surrey / South London. This is a contract role for initially 26 weeks from approximately 15th September and paying £25.79 per hour, less deductions for insurance, taxes and umbrella company charges (PAYE £20.16 per hour). The closing date is Friday 5th September.Duties will include:Control and reconciliation of the system.Provide assistance, advice and training (as required).Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy).Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements.Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings.Managing direct debits.To be suitable for this role you must have experience working in an accounts receivable role in a large complex organisation, ideally a local government environment. It is essential to have a proven track record in debt management / recovery, including dealing with Debt Recovery Agents / Solicitors. Any experience with CIVICA Financials and strong A-Level will be highly desirable.Salary:£25 per hourType:ContractLocation:SurreySector:Accountancy Ref:24509Contact Name:Jon Heard
