
Sales Office Manager
- Manchester
- £35,000-40,000 per year
- Permanent
- Full-time
- Drive performance, motivation and collaboration across your sales team to achieve targets and deliver a market-leading customer experience
- Build new accounts, re-engage lapsed customers, and support revenue growth by identifying sales opportunities and building long-term relationships
- Champion customer satisfaction through timely order fulfilment, expert advice, and proactive issue resolution
- Oversee day-to-day office operations, from resource planning and team rota coordination to workflow optimisation and admin support
- Manage the full sales cycle from enquiry through to invoice, ensuring accuracy, compliance, and speed in every transaction
- Track performance metrics, analyse trends, and report regularly on office activity, team performance, and sales KPIs
- Provide training, mentorship, and growth opportunities for your team, creating a culture of learning, ambition, and accountability
- Stay tuned into the local market, competitor activity, and customer trends, adapting your approach to stay ahead
- Uphold best practices, maintain accurate customer and sales data, and ensure compliance with internal policies and procedures
- A solid understanding of the automotive parts aftermarket, with proven sales experience in a similar environment
- A natural leader with a hands-on approach, capable of motivating teams and achieving results
- Customer focused, with a strong ability to build relationships and exceed service expectations
- Organised and adaptable- you can manage multiple priorities and keep operations running smoothly
- Familiarity with trading terms, credit accounts and sales administration processes
- Confident in using technology and data to support decision-making and performance monitoring
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme