Associate Director, Workforce Management Solution Architect, Payroll & Workforce Management, Global Employer Services

Deloitte

  • Birmingham London
  • Permanent
  • Full-time
  • 1 month ago
Connect to your IndustryDeloitte is renowned in the marketplace for its innovative and collaborative culture, commitment to delivering an outstanding quality of client service and enabling its own people to excel in everything they do.Deloitte's breadth and depth of services make it a leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations.Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging from industry experts, technologists, consultants and project managers, collaborating to deliver exceptional services to our clients.Over the past year, our team have been involved in a wide variety of projects - examples include:
  • Payroll and workforce management review and future state strategy design
  • Technology implementations for large multinational companies
  • Reviewed and optimised a clients existing technology landscape
  • Project management of an outsourced payroll roll-out for a global manufacturing client.
PWFM have built alliances and partnerships with multiple providers, enabling us to create relationships and work with all of the major technology platforms supporting UK and global businesses.We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects.We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityWe are looking for an experienced workforce management professional and subject matter expert in delivering advisory services and technology solutions on UKG Pro Workforce Management (WFM). You will work directly with the UK Lead for workforce management technology and support with the growth of this exciting new practice.You will be responsible for managing our team day-to-day as well as delivering key parts of our client services. You will use your commercial awareness and professional expertise to deliver the best possible experience and outcomes for our clients.You will be a people manager and enjoy sharing your knowledge and developing the team, as well as continuing to build your own technical expertise or specialism.As a UKG Pro WFM Solution Architect, you should expect to be involved in the following:
  • Implement UKG Pro WFM modules including Time and Attendance, Accruals, Scheduling / Advanced Scheduling, Analytics, Compliance, Strategic Workforce Planning and Communication, with a lens toward architecting a solution for the client, considering the technology stack of the platform and up and downstream systems
  • Working in the full lifecycle of a UKG Pro WFM project or workstream
  • Manage client projects and technology implementations, leading the delivery team
  • Working with the team in requirements gathering, workshops or facilitating client meetings on integrations, development, customisations and conversion
  • Provide optimum technology and workforce management advice to clients regarding their programme
  • Understand client needs, design requirements and lead all aspects of configuration for UKG implementations
  • Participate in project estimations and manage financials, contracting and take on processes
  • Lead complex working sessions and client meetings
  • Account lead for global client engagements
  • Support the enablement of the UK practice for this fast growing proposition
  • Identify opportunities to grow our business by enhancing client relationships and winning new work
  • Develop strong relationships with our clients and utilises an existing network
  • Collaborate with and support senior leadership including Partners
  • Support with the production of materials, marketing content and delivery of presentations, both internally and externally.
Connect to your skills and professional experienceWe are looking for a strong team player to join our exciting PWFM practice. We are a close team with great relationships, regularly collaborating across our workstreams and offices.You will take lead and drive the successful delivery of UKG implementations and bring the best out of your team, whilst directly supporting your senior stakeholders.Essential skills and experience:
  • Proven related experience
  • Strong knowledge and understanding of workforce management
  • Advanced knowledge and experience configuring, implementating and advising on UKG solutions - particularly Pro WFM
  • Good knowledge and awareness of HR, payroll, talent and other related functions
  • Experience in technical requirements gathering workshops or facilitating meetings
  • Ability to interact at all levels of the client organisation
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Experience of managing a team to successfully deliver workforce management projects
  • Proven track record of developing junior team members and people leadership
  • Consultative mindset and ability to partner with clients
  • Effective prioritisation management and organisational skills
  • Excellent attention to detail
  • Excellent written and verbal communication skills including presentations, workshop delivery and business writing
  • Capable of playing an active role in pre-sales and bid development.
Desirable skills and experience:
  • Knowledge and understanding of the workforce management technology landscape
  • Knowledge and understanding of operational payroll
  • Consulting experience
  • Experience with UKG technology stack
  • Adaptable skillset across technologies.
Connect to your business - TaxInnovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own.Global Employer Services (GES)Global Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues"You can develop into a strong tax specialist and advisor quickly. There are no limits on how far you can go."-Oliver, Tax Consulting“At Deloitte you acquire a lot of knowledge - fast. It's interesting work, often for household names”-Erica, Tax Consulting“We advise some of the largest, most prestigious clients in the world, so the work is really challenging and exciting. We also have a fantastic team of smart, driven people, and a supportive, entrepreneurial culture where everyone's encouraged to be bold, creative, and ambitious”-Oliver, Tax ConsultingOur hybrid working policyAt Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to youMaking an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.Connect to your next stepA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTAXC LOCBIR LOCREA

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