Credit Controller
- Crayford, Greater London
- £28,000-32,000 per year
- Permanent
- Full-time
Salary: £28,000 - £32,000 (DOE)
Location: Crayford, DA1 4QX
Contract type: Full time, Permanent
Hybrid once fully up to speed (Tuesday & Wednesday in the office)As a Credit Controller, you will manage and collect customer accounts to ensure high satisfaction and effectively reduce debtor balances. Your role includes being the primary contact for credit control issues, attending meetings with major customers and Sales to discuss debt, and handling court paperwork and liquidation processes. You will work closely with cash allocations and invoicing teams, maintain detailed credit control records, and provide support to other team members as needed. Proactive management of company debts, collaboration with various departments, and achieving KPIs set by the line manager are key aspects of this role.Key Responsibilities:Take a proactive role in managing and collecting company debtsBe the point of contact for all credit control issues for your ledgerAttend meetings with large customers to discuss debt issuesAttend Sales meetings to discuss customer debt issuesRaise court paperwork as required and ensure all court deadlines are metEfficiently manage customers in liquidation processes to a satisfactory resolutionCollaborate with cash allocations and invoicing teams to maintain high standardsWork closely with all departments across the division to resolve issuesProvide cover for other members of the credit control team as neededKeep detailed credit control notes on the system and regularly send customer statementsMeet KPIs set by the line managerAbout you:Experience dealing with large multi-location blue chip clientsExperience using Netsuite or similar systemsSignificant experience handling technical and legal credit issuesStrong communication, negotiation, and influencing skillsAdvanced Excel skills with the ability to analyse large volumes of dataExperience working to strict deadlinesCICM qualification is an advantageSome of our benefits include:
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Bereavement Counselling – Support during difficult times
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)