Account Manager
- Manchester
- £55,000 per year
- Permanent
- Full-time
- Provide a safe and healthy environment and working conditions for all employees in line with company safety standards.
- Comply with all company policies and procedures to ensure timely and effective implementation.
- Drive quality, innovation, and continuous improvement.
- Promote an open, transparent management style that encourages progress and development within the team and with client stakeholders.
- Ensure financial policies and processes are communicated, implemented, and monitored effectively.
- Ensure contracts are staffed with fully competent and appropriately trained teams, with effective succession planning in place.
- Deliver effective communication through advice, leadership, and participation in client management meetings, briefings, consultation forums, correspondence, and reporting.
- Ensure efficient operation, maintenance, and repair of site M&E plant, equipment, building fabric, and services.
- Minimise company risk from technical, financial, or health and safety perspectives by making appropriate checks in a timely manner.
- Previous contract management experience.
- Member of BIFM, or appropriate FM/Technical qualifications.
- Strong knowledge of building services and legislation.
- Experience managing services in a prestigious corporate environment.
- Proven background in facilities management.
- Ability to remain calm and make clear decisions in high-pressure situations.
- Technical background is essential.
- Health & Safety qualification / M&E qualifications.
- Knowledge of Water Systems and Legionella Control (HSG274).
- Proficient in Microsoft Office (Word, Outlook).
- Experience with CAFM systems.
- Full, clean UK driving licence.
- Recognised industry qualification and relevant experience required.
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 2x times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks
- 24/7 Employee Assistance Program and access to mental wellbeing app