Sr Software Engineer, - Network Services
- United Kingdom
- Permanent
- Full-time
- Designing and building internal tools and automation systems to streamline network workloads.
- Automating the provisioning and configuration of network devices and services.
- Implementing systems to enforce network access policies across global data centers and AWS environments.
- Supporting systems the team have developed.
- Developing observability and monitoring tools to track network health, performance, and reliability.
- Collaborating closely with the core networking team to translate architecture and design into scalable automation.
- Integrating with internal APIs and systems built by other infrastructure engineering teams.
- Writing Infrastructure-as-Code (e.g., Terraform) to manage cloud and on-prem network infrastructure.
- Applying SRE best practices to improve availability, scalability, and operational efficiency.
- Maintaining high standards for code quality, testing, and documentation in automation projects.
- Participating in incident response and troubleshooting efforts, using data-driven analysis to drive improvements.
- Identifying opportunities to reduce operational toil and proactively proposing automation solutions.
- Contributing to a culture of continuous improvement, knowledge sharing, and strong team collaboration.
- Participate in on-call and potentially some after-hours support as required
- 5+ years in roles such as Software Engineering,Network Automation, Network Reliability or SRE/DevOps with a strong track record of delivering automation for mission-critical infrastructure.
- Proficient in Python (required), with experience in Go or Rust preferred. Comfortable building tools, scripts, and services that interface with network devices and APIs.
- Hands-on experience with CI/CD tools (e.g., GitLab CI) for automating build, test, and deployment pipelines, especially for infrastructure changes.
- Strong with Ansible (playbooks, roles, modules).
- Experience with open source network tooling such as Nautobot, NetBox, NAPALM, Netmiko
- Experience using Docker and Kubernetes to build and manage network tools and services in a cloud-native environment.
- Deep experience with Terraform (required) and/or Pulumi for provisioning infrastructure declaratively and integrating it into workflows.
- Understanding of networking concepts and hardware.
- Experience with tools like Solarwinds, Prometheus, Grafana for tracking metrics, logs, and building dashboards/alerts.
- Interest or experience in applying AI to network operations or automation use cases is a strong plus.
- Comfortable working in Agile environments and contributing as part of a fully remote team.
- Capable and comfortable working on highly strategic, complex, and high-risk undertakings
- Autonomous and proactive
- Communication: Excellent written and verbal communication skills, capable of facilitating cross-team collaboration.
Excited about taking on challenging technical problems and devising creative solutions * Deeply concerned with the security and compliance implications of your services and solutionsLIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.