Aftermarket Field Sales Representative

Kiverco

  • Dungannon, Co Tyrone
  • Permanent
  • Full-time
  • 1 day ago
Aftermarket Field Sales RepresentativeAs part of our continued growth and commitment to improving customer service and equipment performance, we are seeking a dedicated Field Sales Representative to support our Aftermarket department. This pivotal role involves conducting on-site visits to evaluate plant conditions, identify required parts and services and assist in planning preventative maintenance. A consistent field presence will be instrumental in enhancing customer relationships, reducing turnaround times and increasing equipment reliability. This is a full time role which will include travel throughout the UK for a minimum of three days per week visiting customer sites.About the roleCarry out on-site health checks of customer equipment to assess condition and wear.Identify and recommend parts or maintenance actions to improve equipment reliability and longevity.Prepare and submit reports on site findings, including condition assessments and sales opportunities.Liaise with Engineering and Aftermarket teams to review internal drawings, technical documentation and BOMs, to confirm correct parts.Prepare and issue quotations for parts and service.Provide market information and support the preparation of pricing on parts and service.Develop plans and tactics to support sales of equipment by enhancing the aftermarket business.Act as a key customer point of contact for technical queries related to plant health and maintenance.Build strong relationships with existing customers and identify further business opportunities through service and parts.Travel throughout the UK (minimum 3 full days a week excluding travel) to attend customer sites.Support the Aftermarket team with planning preventative maintenance schedules and site-specific part kits.Promote the value of preventative maintenance and full life-cycle support of Kiverco equipment.Support the development and commercial offering for service contracts.About the companyBUILT WITH BACKBONERequired Criteria
  • Strong understanding of recycling plant and equipment, or a willingness to quickly develop knowledge of Kiverco machinery and systems.
  • Good understanding of plant diagnostics, wear, and maintenance planning.
  • Ability to interpret technical drawings, service manuals, and parts documentation.
  • Excellent customer facing and communication skills.
  • Willingness and ability to travel across the UK / Ireland at least 3 days per week.
  • Demonstrated ability to identify aftermarket sales opportunities through technical assessment.
  • Full driving license
Desired Criteria
  • Previous experience in a field service or technical sales role with heavy plant or equipment.
  • Experience using CRM.
  • Health and Safety awareness for working on live customer sites.
  • Ability to carry out service work on site if required.
Skills you'll need

Kiverco