
Software Technical Lead
- Alderley Edge, Cheshire
- Permanent
- Full-time
- You will provide problem management and incident resolution capability (production support) for the platform they are responsible for.
- Build trusting relationships with key stakeholders and internal customers.
- Provides expertise to their team on the methods and tools needed to deliver change through the specialist platform.
- Ensure required technical upgrades and maintenance are scheduled, working closely with relevant 3rd party vendor(s).
- You will manage the team’s performance against key deliverables and measures quality against agreed internal benchmarks.
- Responsible for managing the performance of 3rd party vendor(s) against contractual obligations and SLAs. As well as identifying opportunities to leverage new capabilities within the platform to add value to the business and our customers.
- Builds trusting relationships with key stakeholders and internal customers.
- Inputs to financial planning and portfolio shaping activities across the Group. Will lead with recruitment of permanent and flexible resource.
- Will have sound, broad knowledge of IT.
- Be an expert in application development techniques and methods. In-depth knowledge of application design and development best practices.
- Knowledge and experience of working with cloud infrastructure.
- Ability to apply specialist knowledge to solve complex problems.
- Strong organisational and time management skills, with the ability to prioritise and multitask in a fast-paced environment.
- Experience of successfully leading technical evaluations.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.