
Assistant Vice President, Business Continuity
- London
- Permanent
- Full-time
- Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives, with a particular focus on Business Continuity.
- Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to Business Continuity and Reporting is achieved
- Build and maintain collaborative relationships with key stakeholders across MUFG in London, EMEA offices and HQ Tokyo to ensure Business Continuity Planning and Business Impact analysis is achieved.
- Maintaining procedure documents relating to MUFGs Business Continuity framework
- Support the Crisis Management Lead on incident and crisis response activities.
- Support the roll out of Business Continuity training to stakeholders as required.
- Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
- Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Lifecycle..
- Ensuring adherence to HQ Tokyo and Local BCM governance activities
- Support the development of business continuity capabilities across the EMEA region in support of the teams operational resilience goals.
- Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.
- Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.
- Actively supporting the Incident Management Team and Senior Management with:
- Timely coordinating response to all emergency incidents
- Ensuring actions for staff safety as a priority.
- Responsible for maintaining robust Business Continuity plans
- Responsible for maintaining Crisis Management training activities (Incident Management Team, Executive Team, Operational Resilience and Business Continuity Coordinators)
- Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region.
- Manage coordination of the London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR;
- Support process to assess vulnerabilities, and define and deliver remedial actions:
- Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
- Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure.
- Support annual creation of the Operational Resilience Regulatory Self-Assessment:
- Provide data to feed into the annual regulatory self-assessment;
- Support One MUFG’s delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG’s strategic objectives.
- Has previous experience managing incidents and crisis events.
- Working closely with stakeholders at different levels of seniority.
- Knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
- Understanding of ServiceNow Business Continuity modules used in the organisations (preferred). Previously employment experience in:
- The UK Financial sector.
- Crisis and Incident Management
- Business Continuity and Disaster Recovery (Business Impact Analysis & Business Continuity plans)
- UK Regulatory experience in Operational Resilience or Risk Management areas.
- Good knowledge and understanding of:
- UK Regulatory policy statements on Operational Resilience, Third Party Risk Management & DORA.
- Technical/Functional Skills:
- Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
- Maintaining procedure documents regarding business continuity and rolling out training to stakeholders as required.
- Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Life-cycle .
- Experience in planning for and delivering regulatory change and transformation
- Communication & influencing skills
- Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation
- Ability to build collaborative relationships across the business, working closely with internal customers
- Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
- No qualifications required; qualified through experience, although membership of a recognised Business Continuity body would be useful, for example the BCI (Business Continuity Institute)
- Support the Head of Operational Resilience with the Resilience Practitioners Forum and Working Groups.
- Contribute to the Operational Resilience team’s (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
- Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
- Develop and deliver short and the medium-term objectives/actions within the ORe framework.
- Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
- Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
- Develop and enhance staff training as required.
- Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally.
- Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities’ policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject.
- Remain up to date with regulatory changes; ensure that changes are well understood and plans are
- Excellent communication skills
- Results driven, with a strong sense of accountability
- A proactive, motivated approach.
- The ability to operate with urgency and prioritise work accordingly
- The ability to understand and manage the needs of a diverse and extensive group of stakeholders
- Strong decision-making skills, the ability to demonstrate sound judgement
- A structured and logical approach to work
- Strong problem-solving skills
- A creative and innovative approach to work
- Excellent interpersonal skills
- The ability to manage large workloads and tight deadlines
- Excellent attention to detail and accuracy
- A calm approach, with the ability to perform well in a pressurised environment